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    M14x crashes sometimes when idle

    Discussion in 'Alienware 14 and M14x' started by UberJason, Jun 19, 2011.

  1. UberJason

    UberJason Notebook Consultant

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    Hi everyone,

    I received my M14x 2-3 weeks ago. I love it very much, but I've noticed that sometimes when it sits idle for a while (as I leave it on while I'm, say, cooking dinner), I'll come back to find that it's crashed with the following message in DOS:

    "Intel UNDI, PXE-2.0 (build 083)
    Copyright (C) 1997-2000 Intel Corporation

    For Atheros PCIE Ethernet Controller v2.0.2.6(09/28/10)

    Check cable connection!
    PXE-MOF: Exiting Intel PXE ROM.
    No bootable device -- insert boot disk and press any key"

    Turning the computer off and back on fixes the problem. I don't have an SSD, just the normal hard drive. This never happens while I'm playing a game, or using Firefox, or anything - so far, only when the computer's idle. It also doesn't always happen when the computer is idle, only sometimes, and I haven't yet ascertained any pattern (except that it only happens when it's idle). Does anyone know what this might be? Is there any sort of a quick fix or should I call Dell? I'm a bit loathe to reformat my hard drive and reinstall Windows, but I'll try it if people think it'll work.
     
    UberJason, Jun 19, 2011
    #1
  2. Aneap

    Aneap Notebook Geek

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    I'd call dell and get it replaced. A new laptop should run perfectly, especially for the price you're paying for an Alienware. Any deviation from that is grounds for a replacement / free repair.
     
    Aneap, Jun 22, 2011
    #2
  3. ted264

    ted264 Notebook Consultant

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    i have the same issue.... but i believe its my ssd causing this... happened 3 times not a big deal i restart the machine and its fine.
     
    ted264, Jun 22, 2011
    #3
  4. UberJason

    UberJason Notebook Consultant

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    Yeah, it's not a big deal, but it would be nice not to have to deal with. :)
     
    UberJason, Jun 22, 2011
    #4