I heard horror stories about people having a tech replace their keyboards with a new one and the new one also squeaks, instead of me having a tech replace it, can i at least fix it by putting some kind of oil underneath the keys like a wd-40 or something? Can it take the keys off individualy for example the backspace key on the m14x like pulling the cap out and putting oil underneath it?
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Alienware-Pablo_R Company Representative
It's not recommendable at all to remove the keys individually as they might break. You can clean the keyboard using a soft cloth and some fine brushes to remove the accumulated dust in the middle of the keys.
Remember you can send us an email to [email protected] if you need assistance with your keyboard. -
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Try not to, instead we recommend using dry cloth for the keyboard.
Tips for cleaning your Alienware Laptop
If it's in warranty send us an email and we'll look into it. -
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Send me a PM with your svc tag and we'll take it from there
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I'm having the same problem with my m14x r2 keyboard, just purchased it last month as well.
M14x R2 Squeaky Shift, Backspace and Enter Key
Discussion in 'Alienware 14 and M14x' started by Colpolite, Oct 18, 2012.