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    M14x BLUE SCREEN OF DEATH HELP ASAP!

    Discussion in 'Alienware 14 and M14x' started by mittens14x, Aug 1, 2011.

  1. mittens14x

    mittens14x Notebook Consultant

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    my m14x just bsod! I had black ops opened and then I had to go somewhere and alt tabbed out of black ops and put the comPuter to sleep. I turn it on, click on google chrome, BSOD. never happened before. When I try to turn on, it says Operating System not bootable or something. ! I had to insert the win 7 disk in and it says I need to install it or something! I DON'T KNOW WHAT TO DO! PLEASE HELP!

    Edit: I can't even install win 7 on my partitions! It wont let me install!
    Edit2: it says problem loading operating system, a disk read error occurred!
    EDIT3: It says my harddrive 0 has failed, Error 2000:0142 Status=79

    ANY alienware representatives please help! will i lose all my work on my harddrive? HELP!
     
    mittens14x, Aug 1, 2011
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  2. qohelet

    qohelet Senior Member

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    do hardware test.

    it's probable that your HD is busted! too bad.
     
    qohelet, Aug 1, 2011
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  3. /Drakk_

    /Drakk_ Notebook Consultant

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    I'd return and replace if you still can. If the drive itself is dead, your data might be gone. There is a chance of recovery though. Try removing the drive and put it in a SATA-USB enclosure, plug it into another machine and see what happens. If the new machine won't recognize the drive, it may be toast.
     
    /Drakk_, Aug 1, 2011
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  4. stryderxx

    stryderxx Notebook Guru

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    ALT Tabbed out of a running game then put the laptop to sleep? I've never heard anyone actually do something like that. Does your BIOS detect the hard drive?
     
    stryderxx, Aug 1, 2011
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  5. mittens14x

    mittens14x Notebook Consultant

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    yeah, i did the diagnostics and my harddrive had this error problem. =(
     
    mittens14x, Aug 1, 2011
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  6. qohelet

    qohelet Senior Member

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    Do you have a spare HDD? see if it can be detected.

    are you still in warranty? call dell for replacement.
     
    qohelet, Aug 1, 2011
    #6