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    M14X keeps forgetting resolution

    Discussion in 'Alienware 14 and M14x' started by NetshadeX, Jun 24, 2012.

  1. NetshadeX

    NetshadeX Guest

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    Hi guys,

    I'm new here so I hope this hasn't been asked before but I recently purchased an M14X R1. I have the i7 2670QM & GT555m config.

    I have the 1366x768 res panel and have it set at that native res in both windows config and the Nvidia Control Panel.

    I have an odd issue with the machine though. About 60% to 70% of the times when I boot up it boots in 1024x768 or even 800x600.

    When I then re-boot, it will boot to the desktop in the correct res (1366x768)

    I've updated the HD3000 drivers from Intel and re-installed Nvidia 301.42 twice but the issue persists.

    It get's even stranger, after it boots in the wrong res, when I enter Windows config and try to change back to the native 1366x768 it won't let me. The screen just turns black after I press OK and I have to shutdown by way of the powerbutton to escape.

    When I try to change it through the Nvidia Control Panel it WILL let me change it and things work fine.

    I'm completely at a loss here as to what could be the cause of this ???

    Having to reboot constantly is a nuissance and any help would be greatly appreciated !

    Thanx
     
    NetshadeX, Jun 24, 2012
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It definitely seems like a software problem. Have you had this issue since the beginning? If not, you may need to do an AlienRespawn.
     
    Alienware-L_Porras, Jun 25, 2012
    #2