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    M14X R1 from a hero to a Slug-Proplems-

    Discussion in 'Alienware 14 and M14x' started by lionsheart, Aug 1, 2012.

  1. lionsheart

    lionsheart Notebook Enthusiast

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    Hello guys,

    I've been reading here a lot and trying to find a solution to my problem with nothing yet.

    My M14x specs are:
    Intel® Core™ i7 2670QM 2.2GHz (3.1GHz w/Turbo Boost, 6MB Cache)
    1.5GB DDR3 NVIDIA® GeForce® GT 555M
    8GB DDR3 at 1600MHz Kingston HyperX
    240GB SSD Kingston (6GB/s)

    As I have noticed many other people here have cooling problems with there M14X but in my case the computer and the temperature were fine for months and then started to slow down and slow down over time 9 months from when I bought it this computer is useless sometimes

    Here is the problem:
    When I start the computer everything is great temps are in the low 60s for GPU and low 70s for CPU I lunch World of Warcraft I get around 120 to 90 FPS on high or 70 on ultra after around 20 minutes of play time it keeps slowing until I end up with around 14-8 FPS and GPU temp is at 98 while CPU temp is at 99 on all 4 cores some times it goes higher on both ends that the keyboard heats up, the SSD is stable at 41 but if I keep playing while cores at 99 it starts heating up to 50s, some times restarting the game helps a little mostly not however if I wait for 10 minutes and play again the game will work again. my fan seems to be working so I don't know what to do I tried to check fan speeds and meh that was a failure my computer is not very usable now for its only purpose and I'm not sure what to do next I did all sorts of updates and changes I'm also considering calling dell or maybe changing the thermal paste my self, was also considering trying to design a water cooling system for it in like a station when I'm not travelling with it as I do with my desktop but I think then I'm better of selling it :( this problem has been taking a lot of my time and causing me a lot of stress.

    Any help would be greatly appreciated.
     
  2. T8TRG8TR

    T8TRG8TR Notebook Guru

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    I have an R2... but my temps when resting are usually around 45C for the cores and 40c for the GPU. The highest they've ever gotten for the GPU was like 65C. Also, I've heard that you shouldn't let it get above 90C for the GPU (I'm not sure about the cores). I would run some diagnostic tests to see if they pick up on the GPU/CPU problem. Then you should probably take it up with dell because it should still be under warranty at 9 months and you might be able to get it replaced.
     
  3. M11xDude

    M11xDude Notebook Consultant

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    Definitely try cleaning the vents, re-pasting, and perhaps getting a laptop cooler? The CoolerMaster U2 fits the M14x perfectly.
     
  4. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Exactly, try cleaning the vents, we created an article with cool tips to avoid overheating. Also if you feel comfortable disassembling the machine you can try re-pasting. That can significantly drop your temps. Also a cooling pad can help keep those temps under control. Keep the computer in a flat surface to ensure a good airflow and check there's nothing blocking the vents.