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    M14 R2 not charging

    Discussion in 'Alienware 14 and M14x' started by ali_ale, Mar 6, 2013.

  1. ali_ale

    ali_ale Notebook Enthusiast

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    My M14x r2 has all of a sudden stopped charging, after plugin in and plugin out the power cord several times it starts charging but stops charging after a while. I have tried updating bios (A11) and run dell diagnostics but nothing seams to work.
     
    ali_ale, Mar 6, 2013
    #1
  2. Mastaa

    Mastaa Notebook Consultant

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    This has already been discussed a few times, so I'll just quote Luis Pardo here:

    If you're already on A11 you'll need to find a smaller screw driver to remove the bottom cover and try a power drain (Remove the battery and AC adaper, press and hold power buton for 30-45 seconds, reconnect both and attempt to power on).

    I hope this works for you, if not, try searching the forum :thumbsup:
     
    Mastaa, Mar 6, 2013
    #2
  3. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    If that doesn't do it send me a private message and I'll look into it.
     
    Alienware-Luis_Pardo, Mar 6, 2013
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  4. ali_ale

    ali_ale Notebook Enthusiast

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    I have tried this method before and it works for a week or so and then it gets back to "not charging" :(
     
    ali_ale, Mar 7, 2013
    #4
  5. copper7op

    copper7op Notebook Consultant

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    Have a look in your BIOS and see what model Adaptor is listed. It should be "150w Dell/Alienware Adapter"

    If it shows up as anything else, then the battery won't charge. There is a small chip in the adapter that indicates what model it is, and I've actually seen this chip die, causing what looks like a battery issue, when really its an adapter issue.
     
    copper7op, Mar 9, 2013
    #5
  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Also, if you are not on A11 BIOS you should flash it.
     
    Alienware-L_Porras, Mar 13, 2013
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  7. ali_ale

    ali_ale Notebook Enthusiast

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    Could be the charger coz I have been incorrect charger warnings at POST
     
    ali_ale, Mar 13, 2013
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  8. copper7op

    copper7op Notebook Consultant

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    Its 100% the charger. If you get those warnings, the battery won't charge. Call Dell immediately to get a new one.
     
    copper7op, Mar 13, 2013
    #8