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    I have an issue with my keyboard.

    Discussion in 'Alienware 14 and M14x' started by BetaFire, Feb 12, 2014.

  1. BetaFire

    BetaFire Notebook Guru

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    I don't really know how it happened, but over time my keyboard's left control key decided to randomly think it was pressed down for multiple minutes at a time. I can't really stop it, and believe me, I've tried. I had a USB keyboard laying around, so I decided to plug it in and see if it helped anything. Then I realized that for whatever reason, I cannot disable my laptop's built-in keyboard. It won't let me disable them. I've tried uninstalling the drivers over four times, but when I reboot the computer they're back again.

    For the life of me, I can't fix this problem. I'm on an R1 running Windows 8, if that helps any.
     
    BetaFire, Feb 12, 2014
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  2. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Hello BetaFire,

    Access your system on safe mode by pressing [F8] several times during POST, if the issue still happens on safe mode, there is a big chance this is a hardware related, if not, it's probably just a software issue that can be fixed by re installing the OS.
     
    Alienware-Natalia_J, Feb 13, 2014
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