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    How can I get my M14x screen replaced?

    Discussion in 'Alienware 14 and M14x' started by owatch15, Mar 31, 2012.

  1. owatch15

    owatch15 Notebook Consultant

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    I've gotten over the last few months lots and lots of clumps of dead pixels. This really is getting annoying because I don't have to look for them anymore because they are so many.

    I'm out of the States at the moment. But may go back during June and July. Is there anywhere I can get my screen replaced? Or repaired. I believe I still have the 1 year warranty as I have till June 20th or something (date I ordered). Will they replace it for free?
     
    owatch15, Mar 31, 2012
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  2. Thornox

    Thornox Notebook Consultant

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    If you have 2+ dead pixels they replace your screen thats the warranty's statement, so no need to worry.

    I personally have 1 dead pixel and didnt bother to do all the telephone work to force for a replacement and its hard to see it anyway but if it was more than 2+ I would apply for an replacement for sure.
     
    Thornox, Mar 31, 2012
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  3. owatch15

    owatch15 Notebook Consultant

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    Yeah I got at least 40. scattered around
     
    owatch15, Apr 1, 2012
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  4. nuaron

    nuaron Notebook Consultant

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    just call dell support n they will replace it under warranty ;)
     
    nuaron, Apr 1, 2012
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