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    Hitting 99c

    Discussion in 'Alienware 14 and M14x' started by DC87, Jul 4, 2012.

  1. DC87

    DC87 Notebook Consultant

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    So probably for the past month or two after gaming for 30 minutes up to hours my m14x r1 gets extremely hot the CPU reaches 99c or 98c basically the highest it can go without turning off. I was wondering if I call Dell if they will come do a repaste with it hitting that high, it is quiet uncomfortable touching the keyboard as well when it feels like its on fire.

    I'm also using a laptop cooler already.

    Thanks
     
    DC87, Jul 4, 2012
    #1
  2. Zeju

    Zeju Notebook Consultant

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    open it up and spray the intake with compressed air, then call dell and get them to do a repaste, my U2 has already blown a bit of dust into the M14x and it's gone from 65*c playing games at full load to hitting 71 72 and ive only had it two weeks. thats low temp but still, ill probably clean it out in August.
     
    Zeju, Jul 4, 2012
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  3. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    If after cleaning the fans you still get high temps, send us an e-mail to [email protected] with your service tag, name, phone number and best time to reach you and we will get back to you as soon as possible.
     
    Alienware-Natalia_J, Jul 4, 2012
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  4. tacyclo_anatha

    tacyclo_anatha Notebook Enthusiast

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    I have disabled Turbo-boost and the temp reach 65. 68 is as hot as it can get. I recommend you to disable Turbo-boost in BIOS setting. Hope it work for you.
     
    tacyclo_anatha, Jul 5, 2012
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  5. the_psychologist

    the_psychologist Closed Duplicate Account

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    Guys, the r1 and r2 are totally different machines when it comes to core temps! My r1 would hit 98c when rendering or doing intensive VJ sets. My r2 rarely goes above 70c. They are not all equal!
     
    the_psychologist, Jul 5, 2012
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  6. OblastSRT4

    OblastSRT4 Notebook Evangelist

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    Same thing would happen to my M11x R1, most of the time it just needs a dusting and compressed air blowout but if that doesn't fix it then they will most likely replace the GPU/thermal paste.
     
    OblastSRT4, Jul 5, 2012
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  7. saurey

    saurey Notebook Guru

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    repaste yourself and use IC Diamond or Arctic Silver. I did it on my R2 and its' quieter and cooler.
     
    saurey, Jul 6, 2012
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  8. xGeorgexBp

    xGeorgexBp Notebook Guru

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    Yes, you'll see a significant improvement once you do so.

    Report back with your results :]
     
    xGeorgexBp, Jul 6, 2012
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  9. HansTee

    HansTee Notebook Consultant

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    I used the actual best non liquid compound the Arctic Cooling MX-4 which has the same results as IC Diamond (~1 C difference) and having alot of experience with repasting id say it helps but by far not enough.

    Im not using a cooling pad but i put something under the laptop so it has better airflow and no OC at the following temps. (OC makes no difference anyway since the CPU is the problem not the GPU)

    Temps of my R1 after proper repaste : idle 45-55 C / max CPU load 87 C
    (before repaste: idle 50-60 C / heavy CPU load 92-97 C)

    Temps of my R2 after proper repaste : idle 39-50 C / max CPU load 79 C
    (before repaste: idle 45-55 C / max CPU load 84 C)

    The GPU of the R2 never goes over 64 C after repaste no matter how high you OC it and for how long. Without OC it doesnt even reach 63 C. At normal gaming it stays below 60 C but the CPU gets up to about 76 C max.

    My ambient temps are between 22-25 C at the moment. Sometimes higher cause its summer. In Fall or Winter i guess temps will go down a bit.
     
    HansTee, Jul 7, 2012
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  10. fragpic

    fragpic Notebook Geek

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    Sorry for OT but is a temperature of 87 degrees for the GPU normal while running BF3???
    I am running at stock settings,and i have also cleaned the laptop from dust.
    Please help...
     
    fragpic, Jul 9, 2012
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  11. HansTee

    HansTee Notebook Consultant

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    Nope 87 C is not normal maybe something went wrong while cleaning the laptop. Are you sure its not the CPU that is running at 87 C?
     
    HansTee, Jul 9, 2012
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  12. Meani

    Meani Notebook Enthusiast

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    is hitting 79c bad while gaming for 30 min on Black ops? i have a u2 cooler. or should i consider a repasting from dell. I have m14x r2 but with a 2nd gen i5, i got this 2 weeks ago.
     
    Meani, Jul 15, 2012
    #12
  13. Voodooi

    Voodooi AFK for a while...

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    That's a bit high.

    When I first got my M14X it ran at 79c max on high settings BF3.

    Cleaning the insides of your system with a compressed air can and getting Dell to re-paste it if you'e not comfortable doing it yourself is recommended.
     
    Voodooi, Jul 15, 2012
    #13
  14. fragpic

    fragpic Notebook Geek

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    No its definitely the GPU,I am using furmark to test by the way
     
    fragpic, Jul 16, 2012
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  15. HansTee

    HansTee Notebook Consultant

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    Then go call Dell for an On-Site Service. The max temp of the GPU shouldnt reach more than 65 C max. The CPU on the other hand can reach high 90 C+ in the M14x R1 without a problem and its normal for this system.

    For example playing games like TSW which are extreme demanding doesnt let me reach a higher temp than 64 C on the GPU. Ok this is after repasting it but before it was maybe 1-2 C more.

    I bet something is wrong with your heatsink. Whats your CPU temp btw? It should be even way higher when the GPU is even that high.
     
    HansTee, Jul 16, 2012
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  16. fragpic

    fragpic Notebook Geek

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    CPU was hovering between 97-99
     
    fragpic, Jul 16, 2012
    #16