Help! Updated drivers via Dell, somewhere along the way Aero is gone, won't run. Upon start up, get message saying "DWM.exe has stopped working and has been closed/ A problem caused the application to stop working correctly, windows will notify you if there's a solution."
Troubleshooters say DWM is not activated, services say it's running, so i restart it, immediately i get the same error message. So DWM will not run and is not running in task manager. The file is still in System 32.
My drivers all say they're up to date, i don't know what to do.' Im desperate, i'm stuck on pale blue windows, limited themes.... out of options, and i've tried all the normal go to fixes. I hope someone can help or has heard of this. I'll post my stats below, if anyone wants to see anything further just ask......
Thanks in advance to anyone that can help me.
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Sorry forgot my specs. Put video detailed specs too.
Operating System
Microsoft Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 3820QM @ 2.70GHz 55 °C
Ivy Bridge 22nm Technology
RAM
8.00 GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Alienware M14xR2 (U3E1) 28 °C
Graphics
Generic PnP Monitor (1600x900@60Hz)
NVIDIA GeForce GT 650M
Intel HD Graphics 4000
Hard Drives
466GB ST9500423AS SCSI Disk Device (RAID)
Optical Drives
MATA DVD+-RW UJ8A7 SCSI CdRom Device
Audio
Sound Blaster Recon3Di
Graphics
Monitor
Name Generic PnP Monitor on Intel HD Graphics 4000
Current Resolution 1600x900 pixels
Work Resolution 1600x860 pixels
State enabled, primary
Monitor Width 1600
Monitor Height 900
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
NVIDIA GeForce GT 650M
Memory 2047 MB
Driver version 9.18.13.1422
Intel(R) HD Graphics 4000
Driver version 9.18.13.1422
OpenGL
Version 4.0.0 - Build 9.18.10.3071
Vendor Intel
Renderer Intel HD Graphics 4000
GLU Version 1.2.2.0 Microsoft Corporation
Values
GL Extensions -
Alienware-L_Porras Company Representative
Try a system restore to a date before the issue started.
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Yeah that's the first thing i thought of, but for some reason my restore was turned off, i didn't do it, looked like alienware software had it off for some reason. i turned it on. I've done pretty much all the normal quick fixes, and nothing, scans say nothing. i've narrowed it to the fact that dwm.exe crashes everytime i try to restart it. if it would run, aero and everything else would be fine. so someting i did while updating drivers is keeping it from being able to run. i just messed up and did too much at once, now i have no clue what is causing it and am afraid of rolling half my OS back and making things worse. i was hoping someone might be able to look at the event log and decipher what is causing this. i'm fairly good at figuring things out as far as common issues go, but the error language is beyond my capabilities.....
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This way you wont lose half of your OS on a restore. After you have done this, Right click the Intel card/Properties again>update Driver. This will install a half way between the newest and your original driver and you Aero will still work.
It is what I did with having the same exact issue as you. Hope I could be of assistence. -
Alienware-L_Porras Company Representative
Help! Desktop Windows Manager/Aero will NOT stay running!
Discussion in 'Alienware 14 and M14x' started by circa8773, Apr 4, 2013.