HELP! 7 Beeps of Doom

Warning! Alienware Noob Here

Okay so few facts before I present my problem:

UNIT: Alienware M14x R1
1.) I'm from the Philippines
2.) I bought the unit over at the website (made my wonderful uncle in California buy it online then when he went here for the holidays, gave it to me)
3.) Still haven't transferred the warranty to Asia Pacific and I have no idea how to use the warranty
4.) Never did anything (changed the video card, etc.) to my ware, parts are still what they were when it came here
5.) Unit was ordered Nov 19, 2011, and arrived at California Nov 26, 2011
6.) Unit arrived here in the Philippines on December 31, 2011
7.) Was recently aware that 7 beeps meant a motherboard problem, and a lot of customers had the same ruckus with it.

PROBLEM:
So okay, From December 31, 2011 up to January 22, 2011 at approximately 9:00pm, the unit was working perfectly fine until I started up the computer. It then presented me with a shock as the computer did not boot or start up (normally, it was a very fast boot to the startup screen) and gave me 7 horrible beeps of "i do not know what to do, i'm screwed" caliber.

Headed off to my desktop and searched every web browser for answers, and to my surprise, the "7 beeps of doom" was PRETTY COMMON for m14x users (but Dell has been denying it). I learned from the forums that 7 beeps meant a MOTHERBOARD PROBLEM. I have no idea how to fix this, or have this fixed, due to me being here in the Philippines and you guys (Tech Support) being in the USA.

So what I wanted to know was:
1.) What made it this way and why does a lot of customers experience it?
2.) Can I fix it by myself?
3.) If not, how can I get you guys to fix it? (please suggest a way for me to let you guys fix it)
4.) Will it still be covered by my warranty?

I have never gotten an Alienware (or any Dell product, for that matter) before in my life, and please help me not make this my last by giving support.

Thank you very much!

 

1. it's probably a faulty motherboard in the first place
2. no, but you are well within the warranty period and dell will replace it
3. only dell should fix it since you still have warranty
4. as stated above yes.

fastronics is the aurthorized alienware service center in the philippines. it's located in pasay. your best bet is to give them a call. try this number :02-745-1077 i don't know if that's updated too. And give an update on how things turn out.



Im from the philippines to and I got my m14 around the same time (dec30)

 

Thanks bro! Will update you!