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    Good enough deal to keep? [AW 14]

    Discussion in 'Alienware 14 and M14x' started by adamselene, Nov 26, 2013.

  1. adamselene

    adamselene Newbie

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    So I got the Alienware 14 with the GTX 765M on clearance for ~$1380 (tax included) because it was an open box. There doesn't seem to be any technical issues with it so far, but there are two noticeable backlight leaks on the screen. I get annoyingly nit picky about my computers being "perfect", but considering the price was more than $200 off retail I was wondering if I should just keep it... Thoughts/opinions?
     
  2. praxibetelix

    praxibetelix Newbie

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    From my experience, if the computer has one fault it will have many, get your money back whilst you still can. Alienware customer service is a NIGHTMARE,
     
  3. panzer06

    panzer06 His Imperial Majesty

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    You can get them new (w/o SSD) in that price range in the US. If you're located in the US you'd be better returning it and getting a new one.

    Cheers,
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you tried calling tech support ? If you are within the US and CA we can help out. Send us an e-mail to [email protected].