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    Game Crash issues (every game(3))

    Discussion in 'Alienware 14 and M14x' started by TechFanboy, Sep 9, 2011.

  1. TechFanboy

    TechFanboy Notebook Guru

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    Ok so I've had my M14x for a while, but only recently got a mouse so have only just started playing games.

    Before I had my mouse I only had football manager, which freezes a lot.
    When I go into pitch mode, it will occasionally crash, with an error 'Nvidia kernel driver has stopped responding but has recovered' or something. It also crashes randomly sometimes, saying 'Football manager has stopped responding'.

    Since I've had my new mouse I've played 2 games; Deus Ex: Human Revolution and Dragon Age: origins. Both games have crashed randomly during gameplay, with an error 'xxx has stopped responding', with 'xxx' being the game name.

    I've tried reinstalling the drivers but it hasn't done anything.
    This is the error I get:
    Log Name: Application
    Source: Application Error
    Date: 09/09/2011 11:08:58
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Joe-PC
    Description:
    Faulting application name: dxhr.exe, version: 1.1.622.0, time stamp: 0x4e565b57
    Faulting module name: nvwgf2um.dll, version: 8.17.12.6721, time stamp: 0x4d5eab5c
    Exception code: 0xc0000005
    Fault offset: 0x00187f54
    Faulting process id: 0x1324
    Faulting application start time: 0x01cc6ed829c7c164
    Faulting application path: c:\steam\steamapps\common\deus ex - human revolution\dxhr.exe
    Faulting module path: C:\Windows\system32\nvwgf2um.dll
    Report Id: bb0d645a-dacb-11e0-a206-5c260a556609
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-09T10:08:58.000000000Z" />
    <EventRecordID>6057</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Joe-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>dxhr.exe</Data>
    <Data>1.1.622.0</Data>
    <Data>4e565b57</Data>
    <Data>nvwgf2um.dll</Data>
    <Data>8.17.12.6721</Data>
    <Data>4d5eab5c</Data>
    <Data>c0000005</Data>
    <Data>00187f54</Data>
    <Data>1324</Data>
    <Data>01cc6ed829c7c164</Data>
    <Data>c:\steam\steamapps\common\deus ex - human revolution\dxhr.exe</Data>
    <Data>C:\Windows\system32\nvwgf2um.dll</Data>
    <Data>bb0d645a-dacb-11e0-a206-5c260a556609</Data>
    </EventData>
    </Event>


    I have emailed dell, but I have to say, I trust you guys more, haha.
    Thanks in advance.
     
  2. smokingjam

    smokingjam Notebook Evangelist

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    can you check nvidia drivers just make sure they are up to date. think latest is 280.26
     
  3. TechFanboy

    TechFanboy Notebook Guru

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    I think I have 280.21 but that's the latest on dell's site
     
  4. smokingjam

    smokingjam Notebook Evangelist

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    on dells site the driver version is 260.21.
    your best getting a modded inf file from laptop2go and install 280.26 and see if game crashes then
    im playing deus ex at min and havent had any crashes yet....
     
  5. thewind21

    thewind21 Notebook Enthusiast

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    Tried playing with DX9.

    I too have frequent crashes with DX11 on DA2
     
  6. nicholaslimck

    nicholaslimck Notebook Guru

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    DA2 works perfectly for me. I've tried other games, like Batman Arkham Asylum, Modern Warfare 2, Portal 2, Civilization V, Mafia 2, etc. All have worked fine. Using 270.33 driver with modded inf from Laptopvideo2go.