The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Frozen Alien FX Lighting in Brand New 14

    Discussion in 'Alienware 14 and M14x' started by bobinstien, Aug 8, 2013.

  1. bobinstien

    bobinstien Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    Just got my new 14 in the mail yesterday. I am quite impressed. The FX was particularly cool. I had it on a cycling color scheme, put all my essential downloads to run over night, set it to not go to sleep, and went to bed. In the morning, most of the downloads had completed, but the computer was asleep. And the FX was now frozen. Half the keyboard lit, left side of chassis was green (? it was a red profile). Tried restarting, didn't help. I do remember, before going to bed I used the keyboard shortcut to turn off the lights. So now the shortcut does nothing, the alien FX lets me change my settings, and clicking go dark or light does nothing. The FX will tell me it switched colors when the laptop does not. I'm at work, but i'll try a hard turn off when I get home. Just wondering if this is a problem I should be overly worried about (I really don't wanna get a new motherboard after using the laptop for 10 minutes)
     
    bobinstien, Aug 8, 2013
    #1
  2. slickie88

    slickie88 Master of Puppets

    Reputations:
    973
    Messages:
    2,566
    Likes Received:
    7
    Trophy Points:
    56
    Sleep and AlienFX sometimes don't play nicely together. Do a complete shutdown (not restart) and see if that gets it unstuck. If it doesn't then shutdown, pull the battery and AC and hold the power button for 10 seconds. If you haven't already, update BIOS and Command Center.

    Good luck..
     
    slickie88, Aug 8, 2013
    #2
  3. bobinstien

    bobinstien Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    Alright, had me worried. Thought I had sleep turned off (I hate sleep mode. Bad for evening long 50 GIG + downloads). I thik the full shutdown should be good, it was manufactured literally a week ago (Mabye there are new drivers since then? Let me know)
     
    bobinstien, Aug 8, 2013
    #3
  4. bobinstien

    bobinstien Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    HOLY CRAP thanks. It worked. RE installed, hard turn off, and it goes right back. you have saved me money and time, i thank you greatly
     
    bobinstien, Aug 8, 2013
    #4
  5. alphabetagaga

    alphabetagaga Notebook Consultant

    Reputations:
    0
    Messages:
    200
    Likes Received:
    12
    Trophy Points:
    31
    good news. what exactly did you do to resolve it?
     
    alphabetagaga, Aug 9, 2013
    #5
  6. bobinstien

    bobinstien Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    uninstalled ACC, used my disk to update, powered off , unplugged, held down powerbutton for 20 seconds. When it booted back up, it went straight to the default profile
     
    bobinstien, Aug 9, 2013
    #6