Did it take long? Do they have to build it all over again and ship from China?
And did they require the original box+accessories when picking it up?
Thanks.
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I live in India. (Just mentioning)
I got my initial order in 15-16 total days(was told 20-25 days)
Then I had to file for replacement since the processor was stock, not upgraded. Went and returned in less than 2 weeks.
And they did build it all over again on a new cabinet.
They did require ALL accessories which were INSIDE the box, as well as the box. -
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same here in the uk, just over two weeks. I had to return it complete and received a newly manufactured replacement.
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And I've received it now quite happy with it
No more BSODs, killed the toaster.exe permanently, and the upgraded processor. Yay!
Btw, welcome guys! -
Mine was cross-shipped. After they placed the replacement order, I received it the next day. Have 10 days to ship back the old laptop. Though mine is refurbished but you should always request a cross-ship if possible.
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I live inthe USA. I re-ordered it and it only takes 7days to get to me, although the expected delivery date always says 14days.
For those who have got a replacement m14x
Discussion in 'Alienware 14 and M14x' started by kLay, Sep 7, 2011.