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    Can't update graphics driver for GTX 765m on new Alienware 14

    Discussion in 'Alienware 14 and M14x' started by AdamG8GXP, Jul 22, 2013.

  1. AdamG8GXP

    AdamG8GXP Newbie

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    Hello,

    When I try to install new 320.49 nVidia driver's for GeForce GTX 765m the installer says "graphics driver could not find compatible graphics hardware" and quits on my new Alienware 14.

    How can I update the graphic card drivers?
     
    AdamG8GXP, Jul 22, 2013
    #1
  2. jacker60

    jacker60 Notebook Consultant

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    Try the latest beta driver

    Sent via Tapatalk 2 via Sony Xperia S
     
    jacker60, Jul 22, 2013
    #2
  3. redandblack1287

    redandblack1287 Notebook Consultant

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    Yeah you don't want to use those drivers for any reason, either download the 326 beta drivers or leave the stock drivers. Both are infinitely better than the ones you are trying to install
     
    redandblack1287, Jul 22, 2013
    #3
  4. Mysfit

    Mysfit Notebook Enthusiast

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    Mysfit, Jul 22, 2013
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  5. Nivaku

    Nivaku Notebook Evangelist

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    What's the stock driver version that dell gives you?
     
    Nivaku, Jul 22, 2013
    #5
  6. redandblack1287

    redandblack1287 Notebook Consultant

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    Pretty sure it is version 310.XX
     
    redandblack1287, Jul 22, 2013
    #6
  7. AdamG8GXP

    AdamG8GXP Newbie

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    It is 311.48
     
    AdamG8GXP, Jul 24, 2013
    #7
  8. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    +1 on this. I would suggest keeping the DELL ones by now.
     
    Alienware-L_Porras, Jul 24, 2013
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  9. AdamG8GXP

    AdamG8GXP Newbie

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    I understand that this version sucks.

    Why can't I install newer nVidia drivers? I won't be able to update video drivers again when a better one than what I am trying to install is released.
     
    AdamG8GXP, Jul 24, 2013
    #9
  10. T2050

    T2050 Notebook Deity

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    I can update the drivers on my crappy Envy 15 with 750M with any mobile Nvidia driver set, brand new beta and new official drivers.

    I am worried about this too. I am just about to buy the Alienware 14. Is this true about the drivers, even now, I mean you must be able to keep a gaming machine laptop on the latest drivers?
    The 765M is the same kelper tech, why is it that you can't update the drivers, or will this be fixed in the next few releases, or never with the Alienware for its life time?
     
    T2050, Aug 2, 2013
    #10
  11. slickie88

    slickie88 Master of Puppets

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    I'm running the latest beta driver - 326.41. No problem installing them. I believe the problem people were having earlier was because this is a brand new system that wasn't supported in the INF.
     
    slickie88, Aug 2, 2013
    #11
  12. T2050

    T2050 Notebook Deity

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    Awesome, this is what I am looking for, guess that means the non beta drivers will work from now on?
    Weird though, does dell have some kind of custom inf for its 765M or are they all the same?
     
    T2050, Aug 2, 2013
    #12
  13. tangerines

    tangerines Notebook Geek

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    I think he meant that Nvidia didn't include the 765m in the inf, other laptops (like the Razer Blade) were having the same issue.
     
    tangerines, Aug 2, 2013
    #13
  14. AdamG8GXP

    AdamG8GXP Newbie

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    That's odd. Release notes said that GTX 765m was supported.
    Hopefully this is straightened out.
     
    AdamG8GXP, Aug 2, 2013
    #14