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    BSOD when activating the nvidia GPU

    Discussion in 'Alienware 14 and M14x' started by Drikdur, Aug 15, 2011.

  1. Drikdur

    Drikdur Newbie

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    I got a brand new M14x Alienware. It worked well, I installed some games (Portal, Team Fortress) which played great. Then I had the idea to download every windows update and the latest GPU update directly on Dell.com (267.21, A01). After that, I can't play to anymore game. When I start any game or any application that activate the nvidia GPU, it crashes and I get a BSOD which is due to the nvlddmkm.sys driver. I don't know what to do and I need your help.

    My configuration is:
    AW M14X
    6GB DDR3 at 1600MHz
    Intel Core i7 2630QM 2.0GHz
    NV GeForce GT555M 1.5GB VRAM (without OC)
    750GB 7,200RPM SATA-II HDD

    I used the "F12/diagnostics", it says everything is OK, but I'm not sure if it looks for both GPU or only the Intel one.
     
    Drikdur, Aug 15, 2011
    #1
  2. pancakes1983

    pancakes1983 Notebook Guru

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    Have you tried reinstalling the Nvidia driver from Dell with a clean install?

    This definitely sounds driver related to me
     
    pancakes1983, Aug 15, 2011
    #2
  3. CGSDR

    CGSDR Alien Master Race

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    Have you try Googling it? Because I think this is a common problem and old one as well, so I guess using Google might be more useful than in here.

    I can suggest one, here is from SevenForums, which they usually deal with the BSOD: SevenForums Crashes and Debugging Section If you dont have an account, create one, and post a thread there and be sure to read This before post because it can make the process easier and faster.
     
    CGSDR, Aug 15, 2011
    #3