Its been few months I am using the Alienware m14x laptop and very satisfied with its performance...but recently i noticed that the screen has developed permanent smudges on it.. I was unable to remove or clean those.. Infact the smudges on the screen are dead pixels. I have tow lines of dead pixels on my screen. I guess its because of the keyboard. I guess the keyboard is touching the screen when the lid is closed and because of heat from the keyboard a the smudges appears. Any solution guys...
The areas of the smudges have damage the screen and i can notice the dead pixels.
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can you post some pics? call dell for a replacement asap
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bigtonyman Desktop Powa!!!
yea i'd call dell. they might make you buy accidental damage warranty, but then you are covered for pretty much anything that happens to your system
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I do hv accidental warranty.. so its bettr if i use the warranty a month before it expires...!!
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correction... it seems the problem is with outermost layer of the screen. it does not show up anything when i take a screenshot.i am confused to exactly what it is.... seems like whitish dirt...like vapour effect
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bigtonyman Desktop Powa!!!
I'd see if dell can get that replaced ASAP.
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Thank U Guys For The Response....i Will Contact Dell And Try To Get It Replaced Under Accidental Warranty...though I Have 8 Months Left But Y To Suffer 8 Months More.... Will Claim Again If Something Happens In Future.....doesn't Mean I Can Claim Once...
Alienware m14x screen getting permanent smudges and dead pixels
Discussion in 'Alienware 14 and M14x' started by vicky6672, Dec 16, 2011.