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    Alienware 14 frequent hang

    Discussion in 'Alienware 14 and M14x' started by azelexx, Aug 18, 2013.

  1. azelexx

    azelexx Notebook Evangelist

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    Hi all,

    My new Alienware 14 has started to show signs of hanging, for example I click "Chrome" and it takes around 5 seconds for it to start up. Then another 5 seconds for the address bar to respond when I start typing a URL.

    This happens to some of my other programs too like Adobe Reader.

    Last night I did some research and some people have said it might be a RAM problem. I went into my system properties and saw that both "processor" and "memory" are "not available"!

    A restart resolved the issue, but it's the first time I've encountered this phenomena.

    I tried using only discrete GFX mode, and it seems to have improved the situation, only a few micro stutters.

    I haven't clean installed yet, but before I do - are there any other advice you guys can give me?
     
    azelexx, Aug 18, 2013
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  2. azelexx

    azelexx Notebook Evangelist

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    Could fastboot be corrupting my memory?
     
    azelexx, Aug 18, 2013
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  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Try a PSA, it will let you know if anything is wrong in the hardware.
     
    Alienware-L_Porras, Aug 22, 2013
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  4. azelexx

    azelexx Notebook Evangelist

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    Thanks Luis :)

    Out of frustration I upgraded the 750gb hard drive to a 250gb ssd and did a clean install.

    So far no issues! Will report back if this happens again.
     
    azelexx, Aug 22, 2013
    #4