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    Alienfx AW14 Lighting Zone Issue

    Discussion in 'Alienware 14 and M14x' started by JAD85, Aug 3, 2015.

  1. JAD85

    JAD85 Notebook Consultant

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    Hey guys, I am having a strange issue with Alienfx. I can change the colors, but for some reason the left size of zone 6 (bottom lights) doesn't always sync up with the color selected. For example if I select red, the right side of zone 6 turns red but the left changes to another color. The left side changes in sync with the rest of the system for only a handful of colors... What gives?

    Even if I try to "Go Dark" all of the lights with the exception of the left zone go dark. ?? I've tried reinstalling command center a few times, and I have the latest version.


    Everything was working ok until I tried to upgraded to w10, but then eventually reinstalled win7 due to some driver issues. I've had this issue on both w10 and now w7
     
  2. xKilXlerx

    xKilXlerx Notebook Geek

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    Can you check your lights the AlienFx tester?
     
  3. JAD85

    JAD85 Notebook Consultant

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    Did that. Everything turns red with the except the left side.. which turns yellow-ish.
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It might be one of the color led's. I'd suggest a hardware replacement at this point.
     
  5. JAD85

    JAD85 Notebook Consultant

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    This has been resovled. Motherboard needed to replaced