I've had my Alienware M14x R2 for a few years now, and it has always worked fine. However yesterday all sound from it has stopped. I have tried rebooting, restoring the system to before the issue started. Updated the BIOS, and every driver I could find. I also tried plugging in headphones and playing the audio through my TV via HDMI but neither of those worked either. The most infuriating thing is that everything reads as working normally in the troubleshooter and device manager. Recon 3di is detected and seems to be normal. when disabling and re-enabling the soundcard there is an audible *pop* as the speakers turn on. When I attempt to test the sound output it just displays "Failed to play test tone".
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Alienware-Wasserman Company Representative
Did you make sure that the Default Device for the Playback devices is the speakers?
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Alienware-Wasserman Company Representative
Try uninstalling the whole video card driver.
If after that you don't have any sound. It must be an issue with the motherboard.
Absolutely no sound, Help?
Discussion in 'Alienware 14 and M14x' started by Koolala, Feb 3, 2015.