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    about to cry please help

    Discussion in 'Acer' started by txgirl1227, Oct 17, 2010.

  1. txgirl1227

    txgirl1227 Newbie

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    Alright so i was trying to be a good sister and tried to "fix" my brothers Acer aspire 5315-2326 because it was slow and he didnt care to lose all his files by doing a factory restore ... i tried alt f10 and it took me to the screen and in the process of doing that it gave me an error-
    "restore failed reason 0xa000000c" restarted the laptop nd then i got

    "Bootmgr missing" and f10 no longer worked i cannot access f8 either i downloaded a recovery vista 32bit and tried to do boot fix but nothing all it did was to take the bootmgr missing and now all i have is a black page.

    Can someone please tell what to do ive googled for hours i no longer know what to do we dont care to lose all the files as long as i can get back to windows :(

    d2d is enabled on bios btw.
     
  2. tgoode

    tgoode Notebook Consultant

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    Download and burn an Ubuntu live CD
    Download windows drivers from Acer website.
    Attach an external USB HDD
    Boot the Ubuntu CD
    Mount the main partition
    Copy contents to external HDD
    Use Windows installer CD to reinstall.
    Install drivers
    copy desired files back to newly reformatted HDD
     
  3. txgirl1227

    txgirl1227 Newbie

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    what is an external usb hdd?
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    USB HDD:

    USB: Universal Serial Bus

    HDD: Hard Disk Drive

    USB are the ports you use everyday for mice, keyboards, memory sticks etc. Basically by USB HDD he means any storage device large enough to hold the windows drivers that will plug into a usb slot (large memory sticks will work), specifically a USB HDD is a drive that you would find inside your computer but in an external case so it is safe to handle and plugs into a USB port.
     
  5. txgirl1227

    txgirl1227 Newbie

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    ok so i download the Vista recovery from Neosmart , i booted from DVD took me to the recovery but when it asks to select the OS to repair nothing appears? and f10 no longer works and this acer didnt come with a recovery disc .. if i use a recovery disc from a Dell laptop just to repair would it work at all or will i just be doing more damage?
     
  6. Bronsky

    Bronsky Wait and Hope.

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    More damage. You can always order the recovery disks from Acer for $19.

    Bronsky :cool:
     
  7. V_Chip

    V_Chip Be about it.

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    Agreed. Using an incorrect recovery disk will cause more damage. Spending only $19 for the discs from Acer will save you a lot of trouble.
     
  8. Meaker@Sager

    Meaker@Sager Company Representative

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    The cheapest method of recovering data on the HDD is placing it in a desktop.

    IDE notebook drives need an adaptor.

    Sata notebook drives plug straight in.
     
  9. txgirl1227

    txgirl1227 Newbie

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    and where or how do i do this ?
     
  10. seaman

    seaman Notebook Consultant

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    Just install any windows and choose not to format partition. You will then have access to your old files.
     
  11. michael_recycled

    michael_recycled Notebook Deity

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    Or vice versa, depending on the age of the desktop ;)
    I'd rather suggest an inexpensive USB/IDE/Sata adaptor like this: http://www.newegg.com/Product/Product.aspx?Item=N82E16812156102

    Michael