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    Unknown hardware issue?

    Discussion in 'Acer' started by Genna, Feb 7, 2011.

  1. Genna

    Genna Notebook Evangelist

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    Hello to all of you here. First time to write in Acer's forums. So I have a strage issue.
    Actually I have a friend who bought an Acer Aspire One D260 netbook around 6 months ago. Right after he bought it, on the second day and the HDD go wrong, totally. So the company that have sold it to him have change it with a new one. We thought at that time that his son might dropped it down or hit it. But one month later the new HDD had bad sectors and around two weeks later it died too. So with the second HDD that go bad he asked me what it might be?!? I've opened it and saw that from that company that did the warranty, have changed the HDD with a refurbished one. And then I thought, OK a refurbished HDD (I don't trust to any refurbished goods) - this must be the reason for the problem. The first HDD, and the second one were Seagate Momentus HDDs. So I advised him to buy a new HDD (warranty is not an option anymore, because he bought it from another country and it would take a long time to return it back, wait for service and so on...). Told him to buy Western Digital Blue 250Gb. And yesterday he comes again and there we have the same thing, the HDD has too many bad sectors on it. He says that neither of all three HDDs have had any hits.
    So I want to ask did some of you have heard for such problems? Or can this problem be caused by some other hardware problem inside the netbook? Any suggestions are appreciated. Thank you.
     
  2. ZaZ

    ZaZ Super Model Super Moderator

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    I've seen hard drives fail from time to time, but never three in a row. Perhaps it's just bad luck or it's not making proper contact in there, causing it to throw up error messages. If you get another drive, I'd suggest testing it out of the box.
     
  3. Genna

    Genna Notebook Evangelist

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    I'm thinking that if he buys a fourth one, that it will be the same. I don't think that the problem is in the HDD. You can't be so unlucky to buy three HDDs and all of them to be faulty. In my experience problem like this never happened before. That's why I'm asking here...
    Also something else crossed my mind - to buy a SSD. Is this going to solve the problem?
     
  4. michael_recycled

    michael_recycled Notebook Deity

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    Perhaps there is something wrong with the Sata cable. In that case a SSD won't help either.

    Michael
     
  5. downloads

    downloads No, Dee Dee, no! Super Moderator

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    There's no SATA cable- just the connector soldiered to the mobo.
    If it was malfunctioning if would result in CRC errors in SMART status rather than bad sectors.
     
  6. Genna

    Genna Notebook Evangelist

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    So it's not SATA interface, but still it's something on the mainboard?!? At least to this conclusion I got to ... As I remember SMART is OK. So another one bytes the dust :D Finding a new mainbord might cost more than a new netbook :)
     
  7. Sxooter

    Sxooter Notebook Virtuoso

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    The WD blues are pretty good, reliable drives. If he's killing them this fast you need to get a utility to let you read the SMART values and see what temps these drives are running at. I'm wondering if he's got some kind of cooling or ventilation issue. No idea what programs work in windows, I run linux most the time. But SMART tracks current and max temp. Any laptop drive forced to live in 50C+ heat will die sooner than later, and the higher the heat the quicker they die.
     
  8. downloads

    downloads No, Dee Dee, no! Super Moderator

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    How can SMART be OK? There should be relocated sectors.