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    The Complete guide to fix NUMPAD after bios update!!

    Discussion in 'Acer' started by RobbieG1983, May 30, 2011.

  1. RobbieG1983

    RobbieG1983 Notebook Guru

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    Hi Guys.

    I have a complete guide to how to fix a NUMPAD keyboard issue. ie: numpad not fuctioning, laptop thinks keyboard is for 15" not 17".

    (To test, press and hold fn + f11. This will turn on numpad. Press keys "op[" and if numbers appear, the laptop identifies the keyboard as 15"!!)
    Mine had the issue detailed above before i did this!!
    (Press fn + f11 again to switch numpad off again!)

    The issue usually appears after a BIOS update, which removes the keyboard entry type in the BIOS.

    If you are interested, check out my history HERE!!

    DISCLAIMER!!!
    Please follow these steps EXACTLY!! You COULD end up formatting your HDD, damaging your BIOS (Unlikely, but for the sakes of the disclaimer!! :p ), OR simply install the wrong keyboard interface.
    NO RESPONSIBILITY WILL BE TAKEN FOR ANY DAMAGE TO YOUR SYSTEM!!


    **Quick update - If you plan to re-flash your bios, keep hold of this as you WILL need it to restore functionality of an extended keyboard! **

    If your system is a 7720G or similar, and uses the following BIOS: INSYDE BIOS, REV 3.0, VERSION 1.45 then the quick way will work fine. If your experiencing a similar problem on a extended laptop with a different bios, you will need to download the correct file from acer's support site. Use the 32-bit version guide for x86 and use the complete version further down for x64
    It will be a WISE IDEA to check the correct keyboard fix program on the acer support website.
    Navigate to Acer Support: Welcome to Acer Support, (must be: US site. UK does not have this!!)and select your laptop. Next, click "support", then "support docs and top answers", then under the "top answers" TAB, select more results.
    In the search bar, type: "numpad not working", and click search.
    In the results, there should be: Why doesn't the Num Lock key on my Acer Aspire notebook work after receiving the notebook back from service?
    Click this link, and check the EXE version. If it matches this: "WinKBSel1003.exe", then follow the quick version, if there is another file, you will need to follow the long version.


    32-BIT systems, download the attached file below: "WinKBSel.ZIP"
    1 - Download the Attached file below: "WinKBSel.ZIP", or download the file for your keyboard select program from the ACER support.
    2 - Unzip file to any location.
    3 - Open file location and run "WinKBSel1003.exe"
    4 - Select "EX" for an extended Keyboard.
    5 - Re-boot your system and Test!!


    64-BIT systems, Read on....... YOU WILL NEED AN EMPTY USB STICK - MIN 512MB


    This is the quick version: (Ensure the EXE on the acer support site matches "WinKBSel1003.exe". If not, please scroll down to the COMPLETE version!!)

    1 - Download the file "PEBuild.rar" from HERE!!
    2 - Unpack to any location
    3 - Insert your USB KEY (Minimum 512KB)
    4 - Click start, all programs, accessories.
    5 - Right click Command line and run as administrator (Must have admin rights.)
    6 - Run through the following commands: (Each line followed by enter)
    Diskpart
    List Disk
    Select Disk 2 (Replace 2 with the number for your USB STICK!! DO NO FORGET TO CHANGE!!)
    Clean
    Create Partition primary size=1907 (Also, CHANGE this for your USB STICK!! Number is for MB!!)
    Select Partition 1
    Active
    Format fs=ntfs (MUST BE NTFS!! WinPE wont load on fat32!! I have tried!!)
    Assign (Remember the drive letter it allocates.)
    EXIT
    7 - Open the file location of the extracted files from above .rar
    8 - Copy the contents of the ISO folder directly to the ROOT of your memory stick. (Ensure all sub folders are copied too.)
    9 - Re-boot your laptop and select boot from USB (May need to be enabled in the BIOS first)
    10 - After a short while, you will boot to a vista back-drop with a cmd prompt.
    11 - Type the following commands: (As before!)
    cd x:\
    WinKBSel1003.exe
    12 - Select "EX" with your mouse/touchpad
    13 - Go back to cmd prompt and type EXIT
    14 - Your laptop should re-boot. Log back into windows and test.

    Good Luck!! :D

    This is the complete Version!! You will need to download "Windows Automated Install Toolkit" and have this installed prior to beginning. Please be aware that this is a LARGE file. the link is HERE!!
    Usually comes as an ISO or IMG. Burn or mount to install...


    Please read this in full before attempting. It is a bit long winded, but IT WORKS!! :D
    The first few steps are almost the same as the easy version, but have listed anyway.
    *POINTS listed in Green ARE the same as Easy Version!*


    Credits go to this thread: Windows PC Guy Creating a Windows PE Boot disk for the help with sections 7 - 15

    1 - Download the Attached file below: "WinKBSel.ZIP", or download the file for your keyboard select program from the ACER support.
    2 - Unpack to any location
    3 - Insert your USB KEY (Minimum 512KB)
    4 - Click start, all programs, accessories.
    5 - Right click Command line and run as administrator (Must have admin rights.)
    6 - Run through the following commands: (Each line followed by enter)
    Diskpart
    List Disk
    Select Disk 2 (Replace 2 with the number for your USB STICK!! DO NO FORGET TO CHANGE!!)
    Clean
    Create Partition primary size=1907 (Also, CHANGE this for your USB STICK!! Number is for MB!!)
    Select Partition 1
    Active
    Format fs=ntfs (MUST BE NTFS!! WinPE wont load on fat32!! I have tried!!)
    Assign (Remember the drive letter it allocates.)
    EXIT

    7 - Open start menu, navigate to the "Microsoft Windows AIK" folder and open. Then right click "Depolyment Tools Command Prompt", and select "Run as Administrator"
    8 - At the command prompt – create a temp directory – type: MD c:\temp then run set temp=c:\temp and set tmp=c:\temp
    9 - Type: copype x86 c:\PEBuild (this copies the PE Source to a new directory that we will use for constructing our image- if you needed the AMD64 source then replace x86 with amd64) We will just use the x86 version
    10 - At the command prompt (notice you are now in the c:\PEBuild directory) type: imagex /mountrw winpe.wim 1 mount (this mounts the WinPE image file in the mount directory ready for us to add into)
    11 - So that we have the imagex and deployment tools available in our PE Boot disk, type: xcopy “c:\Program Files\Windows AIK\Tools\x86\*.*” mount\ /s
    12 - Now we need to save (commit) and unmount the image. Type: imagex /unmount mount /commit
    13 - To place the newly created custom WinPE image into the correct folder that we can then call on to create the boot disk - Type: copy /y winpe.wim iso\sources\boot.wim
    14 - To create a bootable ISO file that can then be used to boot into WinPE - Type: cd c:\Program Files\Windows AIK\Tools\x86
    15 - Then, to create the image - type: oscdimg.exe -n -b"c:\Program Files\Windows AIK\Tools\PETools\x86\boot\etfsboot.com" c:\PEbuild\iso c:\PEBuild\PE.iso
    16 - Now insert your USB STICK
    17 - Copy the contents of c:\PEBuild\ISO directly to the root of your memory stick. (Ensure all sub folders are copied too.)
    18 - Copy the extracted contents of "winKBSel", or the contents of the version you downloaded from the acer support for your laptop. (Ensure all sub folders are copied too.)
    **Make a note of the "winKBSel1003.exe" file name, or the .exe of the file you downloaded. The EXE and any drivers MUST be located in the root of the USB STICK!!!!
    19 - Re-boot your laptop and select boot from USB (May need to be enabled in the BIOS first)
    20 - After a short while, you will boot to a vista back-drop with a cmd prompt.
    21 - Type the following commands: (As before!)
    cd x:\
    WinKBSel1003.exe
    22 - Select "EX" with your mouse/touchpad
    23 - Go back to cmd prompt and type EXIT
    24 - Your laptop should re-boot. Log back into windows and test.


    Good Luck!!! :D
     

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  2. .NetRolller 3D

    .NetRolller 3D Notebook Deity

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    I wonder if WinKBSel1003.exe can be modded into WinVTEnable1003.exe... ;)
     
  3. RobbieG1983

    RobbieG1983 Notebook Guru

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    I have no idea my friend!! ;)

    But it may well be worth a look!! :p :D