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    Restart Problem

    Discussion in 'Acer' started by zobi2, Aug 20, 2007.

  1. zobi2

    zobi2 Notebook Enthusiast

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    Hey there! I have a big problem with my Acer laptop. It's about 11 months old, and im using vista and xp as dual boot. I always use vista, and the laptop randomly restarts itself about an hour or sometimes more after i turn it on. It sucks cause many times im in the middle of something and i lose a lot of data. Could it be because of overheating, because whenever tis happens the laptop is usually hot. I have a little warranty left, do you think i can send it to Acer? Thanks for your help!
     
    zobi2, Aug 20, 2007
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  2. Dean Wessel

    Dean Wessel Notebook Enthusiast

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    This most likely sounds like a hardware issue, probably over heating. If its not that then you could have a strong virus that shutsdown the windows scvhost service. But im willing to bet on it being a heating problem since you said it happens when its hot. Does it happen if the computer is just idle? or does it happen when it is under heavy use? I would deff take advantege of your warranty while you still have it, you have nothing to lose..
     
    Dean Wessel, Aug 20, 2007
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  3. Patrick Y.

    Patrick Y. Go Newbs! NBR Reviewer

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    I think you should probably try reformatting the entire system.
    Which model do you have btw?
     
    Patrick Y., Aug 20, 2007
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  4. zobi2

    zobi2 Notebook Enthusiast

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    It's an aspire 3618AWLMi. I will send it to Acer ASAP and update on what happened here.
     
    zobi2, Aug 25, 2007
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