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    No eRecovery Management after recovery?

    Discussion in 'Acer' started by LouArnold, Oct 26, 2010.

  1. LouArnold

    LouArnold Notebook Consultant

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    I have an Aspire 4530. After corrupting the hard drive, I used my recovery CDs to get back to a factory setting. I am not a the point the end of a fresh recovery. All seems to work fine except:
    1) I now have Vista Home Basic and not Home Premium as I did before
    2) I don't can't find the option to create Recovery CDs again: I tried Start>All Programs>Acer(folder)>Empowering Technology> I see sDataSecurity, Empowering..., ePower, and eSettings.

    I don't see the eRecovery Management. Is this a matter of the Vista version?
     
  2. ellalan

    ellalan Notebook Deity

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    Go to Disk management and see whether you have EISA partition(picture), if you have you can do the eRecovery by pressing Alt+F10.
    When you validate give the number in your sticker(at the bottom of your laptop),the validation key determines the version of your windows.
     

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  3. LouArnold

    LouArnold Notebook Consultant

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    Nope. I found the Disk Manager screen, and the 10 GB Healthy "EISA Configuration". But Alt-F10 does nothing. I did this after activating and logging on as the true Administrator. Do I select something before the Alt-F10?

    By the way. You helped out on the thread "Recovery: Need original partitions sizes?". At that time my laptop died because of imaging errors, and the Recovery CDs didn't work. Well, I fixed the DVD drive that was scratching the media (sheer fluke). Surprisingly, the Recovery disks worked - unless this missing eRecovery is still caused by the scratched Recovery Disks.
     
  4. michael_recycled

    michael_recycled Notebook Deity

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    eRecovery is available for download on Acer support website. Simply klick on "Download Drivers", then choose your laptop. You'll find the software in the "Applications" tab then.

    Michael
     
  5. LouArnold

    LouArnold Notebook Consultant

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    I tried it. It IS listed there, but will not download; a connection error of some kind. This on Oct 27, 2010 at 10:40 pm (GMT-5). Is the website down? Is this often?
     
  6. ellalan

    ellalan Notebook Deity

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  7. LouArnold

    LouArnold Notebook Consultant

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    Tried that also. I cannot download anything, including the eRecovery software. Can you try and see if that works for you?
    Acer Aspire 4530 Vista Home Basic 32> Applications.
     
  8. LouArnold

    LouArnold Notebook Consultant

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    [SOLVED] Thank you. I think it was the download manager in IE7Pro. Once that was disabled, things seemed to work.