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    Making Recovery Disk -- Problems

    Discussion in 'Acer' started by Nosam, May 9, 2008.

  1. Nosam

    Nosam Newbie

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    Hello.

    I have been trying to create a "Factory Default Disk" for my Aspire 5610z.

    The problem I have is when I click on "Create factory default disk" in Acer eRecovery Management, nothing happens, no pop up screen or anything. I looked in task manager and burnmachine.exe is running, but nothing seems to happen.

    I really don't know what to do.

    If anyone could help, it would be appreciated.
     
    Nosam, May 9, 2008
    #1
  2. Fronx

    Fronx Newbie

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    I have this same problem right now with my newly purchased Acer Travelmate 7520G.

    Did you or anyone find a solution to this?

    (another issue is, that I am unsure if this machine has even SP1 installed (it doesn't say it in the Control Panel/System), but the Windows Updater isn't downloading it...)
     
    Fronx, Jul 9, 2008
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  3. jc55

    jc55 Notebook Consultant

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    Hum, I'd suggest an email to acer support.

    I've had good luck with them. They always returned my emails and offered solutions to my problems.

    James
     
    jc55, Jul 10, 2008
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  4. Fronx

    Fronx Newbie

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    Looks like it got fixed by:

    Installing that missing SP1 & Getting newer version of eRecovery from Acer resulted that software is working now.


    "looks like", because I just before doing this used my last DVD-R discs, and dont have any extras right now =)

    but I got further away in the software now, so looks like it fixed the issue.
     
    Fronx, Jul 10, 2008
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  5. Fronx

    Fronx Newbie

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    In case someone googles this post or views this in hopes to find fix:

    No, abovementioned things did NOT fix the issue. Now that I had actual DVD discs, the BurnMachine.exe still just does nothing after selecting the burning of factory default discs.

    Will contact the Acer support in near future....
     
    Fronx, Jul 11, 2008
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  6. matemax

    matemax Newbie

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    As you can see in the first page of this forum, I have just posted a message about this issue. I have the same problem.
    I got an Acer 5920G.
    The answer I got from acer was: re install your OS (!?).
     
    matemax, Jul 29, 2008
    #6