HELP! Boot Problems

Hi Again My Laptop (details in Sig) will not boot even in safe mode, useing last known good config and normal boot. Only a blue screan flash shows after about 1 second of the Windows Vista Loading Screen. Any Solutions?

I Have tried phoning acer by it continues to say "this mailbox is full" everytime i phone"

Thx in Advance

 

Can you get the message that the BSOD has displayed? That is really important...

 

I dont understand what you are saying but the blue screen only flashes then the pc restarts. I can access the bios though but thats it.

 

Do you have your Windows Vista disc? If so, boot from it and choose Repair Your Computer > Startup Repair.

Step 1


Step 2



Matt

 

He is asking for the error message. Tell us what it says on the blue screen...

 

would an express upgrade disc do because i upgraded my laptop from Windows XP MCE to Windows vista Home Premium?

 

Yes, a Vista Upgrade disc will do finely.

 

1 Question, will this wipe my pc as i have created patritions for music etc?

 

I cant say as it isnt on the screen for a second so you cant read it.

 

No. It only repairs the Vista Boot Manager, I believe.

Ah, I see.

Matt

 

Progress Report,
Windows has found the boot problem and is using "Startup Repair" to repair the problem.

 

Awesome! I was hoping that would work. Hoping it fixes your problem. Let me know how things go.

Matt

 

kk i will reply again when its finished.

Edit: I added a rep point to Matt for your help

 

Update!

Message, Windows cannot repair this problem automatically, oh no
Any Help and would reinstalling Win XP MCE remove the created partitions?

 

According to the diag,

Root Cause Found,
A recent installation or upgrade may be preventing the system from starting

Then 2 boxes about sytem restore the 1 box about system files integraty.

 

Ouch. Well, yes, installing a new OS on top of your existing one would remove your partitions... unless, that is, you have all of your files on a separate partition than Vista. In which case you could simply install XP over Vista and save your files.

I would look for other solutions before jumping to this conclusion, however.

Matt

 

Ok i understand

Bye The Way,

I have 3 Partitions:
Windows Vista OS (c)
Program Files (d)
Music(z)

 

Oh, awesome. If I were you, I'd reinstall Vista on partition 0 (or drive 'c'). When installing, make sure you select the first partition, and not your other two - doing so will erase them.

If done correctly, your files/programs should be fine.

Matt

 

Just thinking, is there any codes to backup drives to DVD disks using comand prompt? if so i would just reinstall Windows XP MCE as Since vista installed only problems and more problems.

 

I have no idea. I'm not much of a command line guy.

You should be able to install XP MCE over Vista without ruining your files/programs as well. It's all a matter of choosing the correct partition when you go to install it.

Matt

 

how would i reinstall MCE as i dont have the disk and would it ask me what partition to install the Operating System on?

 

If you don't have the disc you could borrow one... or, assuming your notebook came with XP MCE, you could request a restore disc from Acer.

Yes, it will ask you which partition you'd like to install on. It should look like this:




Matt

 

Couldnt i just use e recovery?

 

A safe option to backup your files would be to boot the machine with a Linux liveCD (Ubuntu 7.04 is perfect for the task http://www.ubuntu.com/getubuntu/download ). Assuming you have another machine to use download it, then burn the ISO file in a blank CD and make your computer boot from it. After it has booted it may recognize your partitions automatically and allow you to browse them, then the trick would be to take out your files, if you have a USB hard drive it is quite easy (or even with USB keys).

From my experience by default Acer Recovery DVD (if you created it when prompted) only formats the first partition. That occurs in my laptop, and I would expect the same to happen in yours, anyway there is no warranty.

Good luck.
Joe.

If you want further details of how to rescue your files using Linux PM me (or if you run into problems related with it).