The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Backup DVD not burning

    Discussion in 'Acer' started by jcwk, May 25, 2008.

  1. jcwk

    jcwk Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    hi there, i just got myself a Acer 8920. i tried to burn the DVDs for the factory default backup and problem is, everytime it burn the 2nd DVD it will fail. i've already tried it with 5 different DVDs and everytime disk 1 burnt successfully and it will fail on the 2nd backup disc. anyone having this problem? or know of any fix to this? thanks in advance
     
    jcwk, May 25, 2008
    #1
  2. andyasselin

    andyasselin Notebook Deity

    Reputations:
    140
    Messages:
    1,690
    Likes Received:
    0
    Trophy Points:
    55
    does you laptop come preinstalled with nortron try disable it
     
    andyasselin, May 25, 2008
    #2
  3. jcwk

    jcwk Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    nope. it came with mcfree but i uninstalled that already. but i do have kaspersky internet security installed though
     
    jcwk, May 25, 2008
    #3
  4. andyasselin

    andyasselin Notebook Deity

    Reputations:
    140
    Messages:
    1,690
    Likes Received:
    0
    Trophy Points:
    55
    does it die on the verifery or on the burning image?
     
    andyasselin, May 25, 2008
    #4
  5. jcwk

    jcwk Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    hmm .. i think it could be the verifying part. it just said burnt has failed once it starts to verify. or maybe at 100% it just showed burnt failed. im not sure since it always shows 100% then it showed that msg right away
     
    jcwk, May 25, 2008
    #5
  6. bigozone

    bigozone JellyRoll touring now

    Reputations:
    1,112
    Messages:
    2,730
    Likes Received:
    0
    Trophy Points:
    55
    email,,, or call acer...... complain,,, and demand a free set of recovery DVDs for your machine


    later,
    bigO
     
    bigozone, May 25, 2008
    #6
  7. jcwk

    jcwk Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    now why i have this feeling they wouldnt send me a recovry DVD instead they would probably be asking me to send my laptop in for a service :p anyways i'll try emailing them about this now
     
    jcwk, May 25, 2008
    #7
  8. bigozone

    bigozone JellyRoll touring now

    Reputations:
    1,112
    Messages:
    2,730
    Likes Received:
    0
    Trophy Points:
    55
    they might be glad not to have to pay to ship it back.... tell them you have no other problem than DISK2 failing to burn properly...

    but if i were you,, i'd give that burner a good testing...

    later,
    bigO
     
    bigozone, May 25, 2008
    #8
  9. jcwk

    jcwk Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    i hope they would just send me a recovery DVD too, cant be bother going through all this waiting. i might give the burner a test too, but i doubt its the burner problem since disc 1 is always successful and disc 2 always failed at the same point, but then agian .. who knows . better to be safe then sorry :D
     
    jcwk, May 25, 2008
    #9
  10. andyasselin

    andyasselin Notebook Deity

    Reputations:
    140
    Messages:
    1,690
    Likes Received:
    0
    Trophy Points:
    55
    go into device manger and remove drive and let vista re find it

    also try close some background process


    then burn the disk I think it util or something install on laptop I seen same model do it before


    does you laptop have 1 or 2 gig ram?
     
    andyasselin, May 25, 2008
    #10
  11. jcwk

    jcwk Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    my 8920 has 3gig of ram. i did some test and burnt a few DVDs and all burnt and verified good. so it should be safe to say that its not the burner's problem. so now i'll have to try out andy's way. btw .. acer emailed me back, and yes they didnt offer to send me a recovery dvd since they say there is a hidden partition on the laptop and no recovery DVD is even needed. hmmm
     
    jcwk, May 26, 2008
    #11
  12. andyasselin

    andyasselin Notebook Deity

    Reputations:
    140
    Messages:
    1,690
    Likes Received:
    0
    Trophy Points:
    55
    Ya I rember issues we uninstall some junk on machine then it burned fine not sure what program was that stop it from verify

    Maybe try taskmgr and kill any background process that are not need then try burn a set of disk
     
    andyasselin, May 26, 2008
    #12
  13. simsky

    simsky Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    It happened to me as well on my 5720, it just won't burn on my 2nd backup disk. I was using DVD-RW, then I changed to DVD + R and it works on my 2nd disk.
     
    simsky, May 26, 2008
    #13