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    Aspire 4920G dvd problem vista home

    Discussion in 'Acer' started by ronaldski6, Jun 2, 2008.

  1. ronaldski6

    ronaldski6 Newbie

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    Hi! Just bought aspire 4920G with preinstalled vista home premium. Problem is it does not detect the dvd writer drive optiarc ad-7560a. I have updated the windows but still the problem exists. It shows the driver in the device manager, system properties. But when I load the NTI dvd maker or play dvd, its says no supported drive found. Hope you can help me. Thanks!
     
    ronaldski6, Jun 2, 2008
    #1
  2. bigozone

    bigozone JellyRoll touring now

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    try UPDATING the NTI software,, windows has NOTHING to do with detecting the BURNER, as long as it sees the CD drive then windows is doing it's job,,

    your problem lies in your burning software not recognizing the burner because it is so new... so UPDATE the burner softwre and that should solve your problems

    later,
    bigO
     
    bigozone, Jun 2, 2008
    #2
  3. ronaldski6

    ronaldski6 Newbie

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    Hi BigO! Thanks for the suggestion. I'm downloading now the updates for the NTI software. How about the Acer Arcade Deluxe? It also says no supported drive detected.
     
    ronaldski6, Jun 2, 2008
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  4. bigozone

    bigozone JellyRoll touring now

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    support.acer-euro.com

    might have some updates

    if not PM me
     
    bigozone, Jun 2, 2008
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  5. ronaldski6

    ronaldski6 Newbie

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    Hi BigO! acer-euro.com dont have the updates :( I already updated NTI software but still cant detect dvdrw drive. The drive is operating though. How can I PM you? sorry im newbie. Thanks!
     
    ronaldski6, Jun 2, 2008
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  6. bigozone

    bigozone JellyRoll touring now

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    send me an email address
     
    bigozone, Jun 3, 2008
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  7. ronaldski6

    ronaldski6 Newbie

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    ronaldski6, Jun 3, 2008
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  8. bigozone

    bigozone JellyRoll touring now

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    just sent you an email

    hope that link helps
     
    bigozone, Jun 3, 2008
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  9. ronaldski6

    ronaldski6 Newbie

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    Thanks BigO! I sent a reply, hope you can continue to help me.
     
    ronaldski6, Jun 4, 2008
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  10. bigozone

    bigozone JellyRoll touring now

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    send an email... i'm looking for a link to a bruning program that supports that drive

    if you bought that laptop NEW.... call the ACER tech support and describe the problem... they may send you a different DVD burner,,,

    later

    bigO
     
    bigozone, Jun 4, 2008
    #10