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    Acer Aspire 4810T Crash Question

    Discussion in 'Acer' started by realworldmama, Oct 31, 2009.

  1. realworldmama

    realworldmama Newbie

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    Hi there. I bought one of these because of its rep, its long battery life and its weight. But there's a huge problem. Whenever I have four or five Internet windows open OR I have on internet window open and try to open a word doc, the computer freezes - really freezes, not even control alt delete works. When it restarts it does so from the safety mode. I've brought it to Staples, I've contacted Acer and Microsoft. They each sound surprised and Acer blames Vista and Vista blames Acer and Staples says I'm out of luck.

    Anyone heard of this problem or have an idea how to fix it?
     
    realworldmama, Oct 31, 2009
    #1
  2. moral hazard

    moral hazard Notebook Nobel Laureate

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    Try re-seating the ram.

    How much ram do you have at the moment?
     
    moral hazard, Oct 31, 2009
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  3. realworldmama

    realworldmama Newbie

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    we have 4 gig of ram.
     
    realworldmama, Nov 1, 2009
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  4. moral hazard

    moral hazard Notebook Nobel Laureate

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    Can you backup all of your files, then use the recovery partition to restore it to factory condition?

    Or perform a clean install after you backup your files.
     
    moral hazard, Nov 1, 2009
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