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    Acer 6920G Booting Up, beginning Recovery, then Shutting Down! (full desc. inside)

    Discussion in 'Acer' started by BrandonOK, Nov 15, 2011.

  1. BrandonOK

    BrandonOK Newbie

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    Hi there forum!
    Could really do with some help here...

    Had my laptop (Acer 6920G) for a few years now, so it's fairly old, but has always worked quite well - I am quite a hardcore gamer, so that's mostly what it's been used for.
    However, over the past year and a half, I've been through about 4 internal hard drive replacements due to corruption and then warping because of heat, rendering the hard drives useless. I have tried using compressed air, and that would stop the next hard drive from warping as quickly, but eventually (after a month or so, the next hard drive fell to the same fate)
    I have bought some Arctic Silver, as well as the bottles of cleaning liquid (on their website) and used them appropriately (taking the heatsink off, cleaning that and the chip dies, using a credit card to spread it evenly over the mirrored die at about 1mm of thickness) but to no avail. The computer is still malfunctioning as before as I try to do the eRecovery with my CD.
    The fan also stops turning when I start eRecovery. I have tried taking the back off of the computer and holding it upright as well as upside down, but it changes nothing.

    Here is a step-by-step description of my boot-up (set up on by BIOS to boot-up from disc, by the way):
    1. Computer turns on and starts loading from the disc and screen says 'Windows is loading files...' - CD drive sounds quite loud as it loads the files, by the way. Fan is still running at this point.
    2. Loading bar comes up, and everything goes quiet.
    3. eRecovery starts up, and CD drive starts up noisily again, then goes quieter.
    4. eRecovery Management screen comes up (select language screen) - fan has stopped.
    5. Selected language, fan starts up again quietly.
    6. Clicked 'Restore Factory Default' and recovery begins. Fan turns off, as CD drive begins to work fairly noisily.
    7. Recovery loads up, appears as 'Time Left: 32:13' and the recovery begins. Goes up to 8-9% (which takes about 2 and a half minutes), and then the computer shuts down completely. The fan turns on and off intermittently, throughout this short Recovery process (which makes me think that there is probably nothing wrong with the fan... thought I'd mention it anyway though!! Every little detail helps the process I suppose!)

    Any ideas would be much appreciated as I am gagging to begin playing on Skyrim... ;)
    Thanks Forum!!
     
  2. downloads

    downloads No, Dee Dee, no! Super Moderator

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    I do have a 6920G in the family and I know that the HDD is nowhere close to overheating. It makes me wonder how hot your HDD gets or what is the real reason of them dying if it's not the heat.

    First question- are you sure that the HDD you're using now is perfectly fine?
     
  3. BrandonOK

    BrandonOK Newbie

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    Thanks for the hasty reply! And it's good to know it's from someone who owns one themselves - it's a beautiful beast, and one I can't live without. It's just caused me alot of irritation over the past year or so.

    I've tried a few models of hard drive, all of which I've bought from PC World.
    The current one that is installed is a Western Digital (WD) Scorpio Blue, SATA, 320GB, 5400 RPM, 8MB Mo Cache. It worked perfectly well for a short time, though, as with the other hard drives before it, it corrupted after a short time, leading me now to this recovery.

    Any ideas?? Would be amazing to start using my laptop again - been borrowing my friend's for about a month now. :(
     
  4. downloads

    downloads No, Dee Dee, no! Super Moderator

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    What's the temperature of the HDD both when notebook is idle and under load?
    It may be something else- not the temperature. Can you post a SMART status of the drive and any older drives if you still have them?
     
  5. BrandonOK

    BrandonOK Newbie

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    I'm not sure of either of those facts, and I'm not sure how I'd go about getting them, as I can't even restore the OS due to it shutting down each time I try to restore.
     
  6. downloads

    downloads No, Dee Dee, no! Super Moderator

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    Try to boot from a Linux DVD and check SMART status from there.