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    Acer 6920 Audio issues

    Discussion in 'Acer' started by mju1875, Jul 20, 2008.

  1. mju1875

    mju1875 Newbie

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    Hi, hoping someone can help.

    I have been the proud owner of an Acer 6920 for 2 months now.

    However, I have encountered problems with really quiet audio levels – in particular when using applications such as Skype or Windows Messenger. The Alert tones as all very quiet or inaudible. I did not have this issue with my old HP laptop.

    I have checked the obvious things like volume mixer settings – they are all at max.

    Any advice would be greatly appreciated.

    Thanks.
     
    mju1875, Jul 20, 2008
    #1
  2. CQSTELUSH

    CQSTELUSH Notebook Consultant

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    If the sound is fine in other applications, that's a software issue, it doesn't have to do with the fact that it's a 6920.
     
    CQSTELUSH, Jul 20, 2008
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  3. mju1875

    mju1875 Newbie

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    I am not convinced it is software as this occurs in more than 1 application.
     
    mju1875, Jul 20, 2008
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  4. CQSTELUSH

    CQSTELUSH Notebook Consultant

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    ...but not in all.
     
    CQSTELUSH, Jul 20, 2008
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  5. mju1875

    mju1875 Newbie

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    When the laptop is switched on the Vista Tune seems loud enough. However some Videos are very low and after selecting a sample selection of my mp3 music collection I would say that even with the volume at full it is not exactly loud.

    I am convinced that there is something not setup correctly as the audio issue probably affects most application (if not all).
     
    mju1875, Jul 20, 2008
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  6. ATG

    ATG 2x4 Super Moderator

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    Try to update the driver maybe this will help. You have realtek right?
    http://www.realtek.com.tw/downloads/

    The problem may be in your codecs too..If the you experience low sound after the driver update, try to wipe out your codecs and install them again.
     
    ATG, Jul 20, 2008
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  7. mju1875

    mju1875 Newbie

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    Many thanks for the suggestion regarding the driver - I now see a significant impovement in sound quality. :)

    I will also try to reinstall the codecs but I am much happier with the sound now.
     
    mju1875, Jul 20, 2008
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  8. CQSTELUSH

    CQSTELUSH Notebook Consultant

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    Or it could be the settings... check the Realtek Audio Panel for the surround settings.

    Later Edit> great, you had your problem solved.
     
    CQSTELUSH, Jul 20, 2008
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  9. ATG

    ATG 2x4 Super Moderator

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    Glad to see that your problem is solved. Realtek is not a great chip but at least the drivers support is good...they make at least one new version every month :)
     
    ATG, Jul 20, 2008
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  10. bigozone

    bigozone JellyRoll touring now

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    ATG are the REALTEK DRIVERs up to ver 2.0 yet?

    i need to upgrade soon... or else i feel i've negelected my PC ;)
     
    bigozone, Jul 20, 2008
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  11. ATG

    ATG 2x4 Super Moderator

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    Nope, currently on 1.98(7/8/2008)..maybe in august/september :D
     
    ATG, Jul 20, 2008
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  12. bigozone

    bigozone JellyRoll touring now

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    guess i'll wait a bit longer
     
    bigozone, Jul 20, 2008
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