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    About Serial Numbers

    Discussion in 'Acer' started by maia, Oct 28, 2006.

  1. maia

    maia Notebook Enthusiast

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    Hello there.
    I have a TM4001WLMi and recently sent it in for warranty work (bad keyboard and shorting USB as reported by Windows XP).
    After a month, the laptop is with me and I can confirm the keyboard has been replaced (it's brand new, types great), but I seriously doubt the mainboard was exchanged (as per service sheet). USBs are still shorting too, and they're dusty (clearly not new).

    I'd like you (owner of an Acer laptop) to check if your SN label on the bottom of the laptop matches the one mentioned on BIOS.

    Best regards.
     
    maia, Oct 28, 2006
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  2. paulgspence

    paulgspence Notebook Enthusiast

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    Yes, the serial number on the underside of my 5102WLMi matches the serial number in the BIOS (to avoid confusion the underside serial number has 22 digits and is not the SNID).

    Hope this helps!
     
    paulgspence, Oct 29, 2006
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  3. deviance

    deviance Notebook Enthusiast

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    is it the usb overvoltage thing you're talking about? the message that pop-ups from the taskbar?

    that usb overvoltage message is a software issue as far as I know. it's known by microsoft.

    I tought it was somewhere in the device manager, I already forgot how to do it ^^; just google it. u need to edit a few settings in there.

    if it's that issue I mentioned, acer would not replace the mainboard. They'd do that software fix.
     
    deviance, Oct 31, 2006
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