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    ASpire 8930 Problem

    Discussion in 'Acer' started by Jsebastien, Oct 23, 2008.

  1. Jsebastien

    Jsebastien Notebook Enthusiast

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    So I just recieved my Aspire 8930. But Im having a problem.


    While filling out the information for my operating system, it randomly decided to BSOD on me, loading the dump information then going to a black screen. Now when I turn it off and try to turn it on, the hard drive doesnt click on or even blink the little display, neither does the screen flicker on.

    BRAND NEW. Could it be a problem with the power?
     
    Jsebastien, Oct 23, 2008
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  2. ATG

    ATG 2x4 Super Moderator

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    Do you see ACER logo during startup? Press F2 during POST. When in the BIOS check if your HDD is listed. If yes restart, try to start the recovery process by pressing ALT+F10. Otherwise I suggest you call Acer ASAP.
     
    ATG, Oct 23, 2008
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  3. Jsebastien

    Jsebastien Notebook Enthusiast

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    yes, it posts and I go to the setup where I must put my name in, my password, what time I want, etc. so the HDD is there, but suddenly it BSODs on me. If I leave it alone it starts back up. I havent charged it so Im thinking I should just let it sit and fully charge first
     
    Jsebastien, Oct 23, 2008
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  4. ATG

    ATG 2x4 Super Moderator

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    I remember something about that when I bought my Aspire...I had to leave it to charge at least 30minutes before I turn it on?..or something like that. I don't see how is that related to Windows but...try that..

    Can you see what the BSOD error code is? 0x0000something?
     
    ATG, Oct 23, 2008
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  5. Jsebastien

    Jsebastien Notebook Enthusiast

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    I jsut called ACER support and they told me to reinstall the operating system, but I think it buggered out halfway through, so I will run the program later after 30 minutes.

    If that doesnt work, I will give Acer a call then file a RMA with Newegg to get a new Aspire
     
    Jsebastien, Oct 23, 2008
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  6. ATG

    ATG 2x4 Super Moderator

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    Good, wish you luck :).
     
    ATG, Oct 23, 2008
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  7. Jsebastien

    Jsebastien Notebook Enthusiast

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    Id hate to have been so excited today just to get a faulty computer and have to RMA it. ****NN I would be so disappointed
     
    Jsebastien, Oct 23, 2008
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  8. ATG

    ATG 2x4 Super Moderator

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    Well..you know..**** happens :)
     
    ATG, Oct 23, 2008
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  9. Jsebastien

    Jsebastien Notebook Enthusiast

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    Well I hope I dont have to deal with this in Europe, which is where I am taking it because I cant drag my desktop. Moving ya see.
     
    Jsebastien, Oct 23, 2008
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  10. Jsebastien

    Jsebastien Notebook Enthusiast

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    So the screen blacks out and doesnt show anything. After awhile I can press the numpad and the Caps lock and they light up, but the screen is a dull grey. Its lit up but a grey-black
     
    Jsebastien, Oct 23, 2008
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  11. Jsebastien

    Jsebastien Notebook Enthusiast

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    So, now the screen goes black. I can turn on the numlock, the caps lock, pressing Ctrl Alt Delete makes it turn off then back on, but the black screen stays. i lights up from the back but it shows anything.

    Tomorrow I am sending it in to the repair labs in texas and I hope I get it back working because I am very disappointed that I got it fresh and new and it didnt work
     
    Jsebastien, Oct 24, 2008
    #11