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    4-way scroll & virtual scroll stops working

    Discussion in 'Acer' started by Icons, Oct 2, 2006.

  1. Icons

    Icons Newbie

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    Hello,
    I have had the Acer 2420 notebook with XP Professional for a couple of months now. I have found that occasionally, the 4-way scroll button and/or virtual scroll stops working in Internet Explorer. The little scroll thing appears when I press the scroll button, or the virtual scroll area of the touchpad, but it won't scroll. I have to close the browser and reopen it then it works. This only happens every once in a while - maybe 5-10% of the time at most -, but it is annoying.

    I have the Synaptics driver version 7.13.2.0 that came with the notebook. Should I download the generic driver from Synaptics, or do you thin it is a windows issue? Thanks for the help!
     
    Icons, Oct 2, 2006
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  2. SSX4life

    SSX4life Notebook Deity

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    first thing to try is to go to syaptics site and download the lastest driver off their site and see if that works.

    If that fails we'll go from there k? ^_^

    --ssx--
     
    SSX4life, Oct 2, 2006
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  3. starling

    starling Notebook Consultant

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    I've had the same problem with my 5044 with the stock Synaptics driver, but downloading the current touchpad driver from the synaptics site solved it. All the scrolling even works in Firefox. And no, it didn't "break" anything else about the touchpad on the Acer. I think you do have to enable the system tray icon option for it to work consistently.
     
    starling, Oct 3, 2006
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