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    unable to install Dell Foundation Services

    Discussion in '2015+ Alienware 13 / 15 / 17' started by scop, Feb 25, 2016.

  1. scop

    scop Notebook Guru

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    unable to install new package (february 2016)
    Dell Foundation Services, downloaded from Dell site.
    Application_52C12_WN32_3.1.3300.0_A00.EXE

    ===> The update installer operation is unsuccessful.

    AW 17 R2 windows 8.1

    ***************** log ********************
    Path : C:\ProgramData\dell\drivers\Application_52C12_WN32_3.1.3300.0_A00 (1)
    [02/25/16 19:14:59] Identified Behavior : attended
    [02/25/16 19:15:04] Append Vendor Software Log: C:\ProgramData\dell\drivers\Application_52C12_WN32_3.1.3300.0_A00 (1)\DUPD5B.tmp
    [02/25/16 19:15:04]
    --- Start of Vendor Software Log ---

    [02/25/16 19:15:04]
    --- End of Vendor Software Log ---

    [02/25/16 19:15:04] Vendor Software Return Code: 1203
    [02/25/16 19:15:04] logo.png
    [02/25/16 19:15:04] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
    [02/25/16 19:15:04] Name of Exit Code:
    [02/25/16 19:15:04] (DupAPI::GetReturnCode): *** Unable to find DUP value for:
    [02/25/16 19:15:04] Exit Code set to: 1 (0x1)
    [02/25/16 19:15:04] Result: FAILURE
    [02/25/16 19:15:11] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Application_52C12_WN32_3.1.3300.0_A00 (1).txt
     
    scop, Feb 25, 2016
    #1