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    i7 4710HQ throttling fix

    Discussion in '2015+ Alienware 13 / 15 / 17' started by judal57, May 29, 2016.

  1. judal57

    judal57 Notebook Deity

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    OK i tested a LOT this processor and i am going to say that the throttling issue is not fixed "at all" because i made it run at 3Ghz on four cores without throttling so ... Thats very good for me :) more than 2 hours playing battlefield 4 on ultra, and 0 fps drop... so lets begin.

    first you need INTEL XTU from here: https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-

    second you need this profile (made by me)(undervolt): https://onedrive.live.com/redir?resid=90B41C017C2C793A!938&authkey=!AIbZXNKFvRlfe1Y&ithint=file,xtu

    ok this is the first thing you need to do ( apply my profile, reboot and uninstall intel XTU). The profile is working without intel XTU.

    ok now lets install some drivers ( i know that this drivers are not for the AW15R1 or AW17R2 but I tested and work 100% fine and helped a lot ! to manage the trhtottling.

    THIS DRIVERS ARE FOR WINDOWS 10

    intel hm87 driver: https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-

    Intel Management Engine Interface Driver
    http://www.dell.com/support/home/co/es/cobsdt1/Drivers/DriversDetails?driverId=0P4C7

    Intel Dynamic Platform and Thermal Framework Driver
    http://www.dell.com/support/home/co...alienware-15-r2&languageCode=sp&categoryId=CS

    ok and here is the proof
    [​IMG]

    the valleys you see are change of map

    i dont tested yet if this setup can hande more than 3GHZ on four cores because i need to install intel XTU again and this only works with intel XTU uninstalled.
    also i have my GPU gtx970m OC'ed with stock voltage
    [​IMG]

    with this profile i have this score http://www.3dmark.com/3dm/12165319

    so, you can do it to and check if i am wrong :) enjoy your alienware.
     
  2. D2 Ultima

    D2 Ultima Livestreaming Master

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    Oh my....

    Where do I begin.

    I'm going to use bullet points!

    • You can't "supply" a XTU profile. Every CPU has a different default voltage and acceptable undervolt. Some can't even undervolt at all. Some have huge stock voltages and can undervolt like crazy.
    • You cannot "fix" the power throttling in 4xxxHQ and 5xxxHQ CPUs. It is hardware-baked. Some people have gotten lucky with their 47xxHQ chips and get ones that don't throttle. Those are rare, and I've never seen one for ANYTHING other than 47xxHQ.
    • The only other plausible method of removing throttling would be via an EC hack override for the power limits deliverable to the chip. This method has nothing to do with that.
    • How in the UNIVERSE have you managed to pull 180W from that CPU?
    • What exactly is the point of this post? It doesn't fix throttling, its method of getting users to copy your settings is impossible to use, and you could just use throttlestop to adjust multipliers without touching XTU anyway.
     
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  3. Mobius 1

    Mobius 1 Notebook Nobel Laureate

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    are you high or something? 180w cpu power draw doesn't seem normal, seeing that normal tdp is 45w and your undervolt is supposed to make the chip take less power.
     
  4. mehtenj94

    mehtenj94 Notebook Consultant

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    How? 180W?
    And if the cores used 124W where did the rest go?
    I managed 65W with my 4720hq and nothing can push it past that.
     
  5. judal57

    judal57 Notebook Deity

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    lol i made a lot of changes, and the only thing that help is described in the post.
    I had not noticed about the 180W power draw hjahahaha
    now is really stable and i am happy with it.
    another user tried this before and it worked for him too. seems like the tdp limit is off now :S
     
  6. D2 Ultima

    D2 Ultima Livestreaming Master

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    Yeah but your changes are pointless. You're downclocking the chip and undervolting it, but claiming a throttle fix. That isn't a throttle fix. People probably wouldn't even downclock that far from 3.3GHz in the first place.
     
  7. judal57

    judal57 Notebook Deity

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    i made an undervolt and underclock to 3Ghz, but this is not enough. After like 45min at 3Ghz on four cores. The processor down to 2.5 and you need to wait 20 min and it come back to 3Ghz. With this setup i can allways have 3Ghz on four cores, no matter how much time i play.
     
  8. D2 Ultima

    D2 Ultima Livestreaming Master

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    So your problem is a "fix" for Alienware's innate CPU throttling issues in the AW17 R2/AW15 R1 models, where it kills turbo boost?

    That still isn't though. The only fix should be a BIOS/EC update. I think one also exists, but causes instabilities elsewhere.
     
  9. judal57

    judal57 Notebook Deity

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    [​IMG]

    i made the test again and no 180W power draw again :S maybe a software issue 1,5 hours of game
     
  10. DeeX

    DeeX THz

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    Actually Dell has admitted it (off the record and by circumstantial facts.) that the throttling on the 15R1 / 17R2 cannot be fixed by a BIOS/EC update. (its were possible they would have fully fixed it by now)
    The power system has a design flaw. They have bandaided it as much as they could via BIOS updates.
    Much like the BIOS update any fix conjured up is a bandaid any tweaking such as undervolting should not be considered a fix because you shouldn't have to go through all of that out of the box.
    It also shouldn't be considered a fix because it very well could come back. (assume there is some software tweak bandaid) When A06 came out it sort of resolved it but several months later it became more sensitive to throttling again. Why? Driver updates perhaps. Game updates perhaps, newer games demanding in different ways then before. Dynamic this. The point is things shouldn't be this way and show case the problem is a design flaw.
    As much as it sucks, the only true way to get a fix is to scrap the model for one of the newer ones.

    Run XTU stress test at the same time as Heaven. Ya ya very unnatural, however it is a sustained way to simulate momentary spikes a game could produce.
    Before anyone says something silly like this can harm hardware just shhhh lol. It cant harm hardware unless you some how screwed up your cooling. Even then so your system will thermal throttle.
    The point is the 15R2 / 17R3 doesn't current or power limit throttle under these same conditions and the 15R1/17R2 do.
    You should be able to run both at the same time with out a current or power limit throttle.
     
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  11. judal57

    judal57 Notebook Deity

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    AIDA64 extreme edition burn test + heaven test
    test.PNG
     
  12. judal57

    judal57 Notebook Deity

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  13. judal57

    judal57 Notebook Deity

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  14. judal57

    judal57 Notebook Deity

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  15. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    If you still have Dell warranty... Use it. @VICKYGAMEBOY Get upgraded to Skylake.
     
  16. jack34

    jack34 Notebook Geek

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    The ultimate test to reproduce the throttling is ThrottleStop test (1024 - two or three cores) + Heaven test (in the foreground and extreme configuration).
    We thank you post but this is not a solution, I'm glad you're happy with its AW but the correction of throttling in the AW 17R2 and 15 does not exist.It is a very complex problem that developers Dell they will not correct today or tomorrow simply is better officially deny its existence. The updated Bios A06 It is supposed to fix the problem but if that were so we would not be talking now.
    In my AW 17R2 I've tried everything what a final consumer can try:
    -Update the bios (A00 - A06)
    -Update drivers
    -Lower the tension (XTU or ThrottleStop).
    -Lowe the multiplier of CPU
    -I have 240 watts and does nothing.
    An end consumer can not do more, ¿Why should I look for the solution to a problem that requires high technical skills? DellAlienware It does not officially recognize the existence of this problem but sells a defective product that does not have the expected return...that's the reality

    The only thing that seems to work is the undervolting + control of fans with HwInfo64. In my case with -70 mV CPU nad -50 mV cache CPU more maximum speed fans with HwInfo64, the seed of CPU (3.8 Ghz) it was stable but if the temperature passed 81 °C there throttling. The problem is that maintaining the temperature below 80 °C it's complicated,options, lower CPU speed or new thermal paste.

    I agree with you. Other tips. the developers are devoting their time to the new line AW. The throttling it is not a priority nor is there interest in recognizing the problem.The only solution is to replace the AW and I do not say the motherboard.


    Dell/Alienware Spain refuses to recognize the problem, have no knowledge that it is a widespread problem, nor is there an official note. Therefore the throttling is part of normal operation :mad:. I guess, DellAlienware never recognize this problem because otherwise would have sustuir all the teams that check has the problem and this would be lost profits. I would like the creator of the idea of BGA explain who will solve a problem that refuse to recognize it is clear that the AW 17R2 /15 have been a bad experiment.
     
  17. suyash691

    suyash691 Notebook Consultant

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    which bios version are you using with this?
     
  18. judal57

    judal57 Notebook Deity

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    BIOS A06
     
  19. suyash691

    suyash691 Notebook Consultant

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    I tested it on bios a00 .... It worked thanks a lot man :D....
    but what implications can increased current (amperage) cause? can it harm the circuitry more than overvolting?
     
  20. judal57

    judal57 Notebook Deity

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    it did not happen ... it was a software issue (HWmonitor) in fact my profile have an undervolt :) so don't worry about that
     
  21. ha1o2surfer

    ha1o2surfer Notebook Evangelist

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    Obviously just an open hardware monitor bug.. ignore it..
     
  22. suyash691

    suyash691 Notebook Consultant

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    i read that part, i just meant in general ... like overvolting causes increased temps by quite a huge margin and extremely high voltage bypasses like pencil mods can fry the chips...
    what effect can increasing current limit have. Never actually went through with increasing current limit of any of the desktop cpu's/gpu's i owned
     
  23. judal57

    judal57 Notebook Deity

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    look the test that i made in the comments, the cpu package never passed 27.43 watts, this is lower than default (nothing to worry)
     
  24. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Increased voltage and / or increased current will degrade chips over time. How much, it depends on how much you put on. But it's not something you should be so worried over. You switch to new hardware / computer long time before this becomes a problem. And BGA chips will throttle if you increase those values.
     
  25. rinneh

    rinneh Notebook Prophet

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    Yeah this is the thing that makes me the most curious how much this actually affects a CPU. For example I am running a 2500K for 5 years now at 5GHZ overclocked. It's like these chips are invincible.

    The only chips I do see dying from time to time are GPU's but that is rare as well.
     
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  26. judal57

    judal57 Notebook Deity

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    is because your chip is K series .... i mean to be overclocked
     
  27. JAY8387

    JAY8387 Notebook Consultant

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    deleted duplicate post
     
  28. JAY8387

    JAY8387 Notebook Consultant

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    that's a great CPU & the heat-spreader is soldered to the die so doesn't have the issue with intel using week ass tim & that awful glue that lifts the heat spreader away from the die like in the i7-3770k :mad:

    Proof that the benefit from Delidding is entirely due to reducing the CPU-to-IHS gap
    http://forums.anandtech.com/showpost.php?p=34053183&postcount=570
     
  29. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

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    I'm sorry guys, I coudnt update anything, my mom went sick, had to be in hospital for quite sometime, dint have time to check, and yes I went YOLO mode against dell india, first they arranged me a Alienware 15 R2 refurbished, i rejected the quotation, now I'm getting new 15 R2, 6700HQ, 16GB DDR4, 256GB NVMe SSD, 1TB HDD, GTX 980M 8GB version, but sadly the 1080p 220nits panel..ill def post the results once I'm free, ill be getting in another 10days or so..
     
  30. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Hope everything go well with your mam!! You need to change the panel self... The 220nits 1080P panel Dell use for rebadged Aw15 is really junk. Even cheap +- $ 700 laptops use better screens. A pure downgrade from the predecessor.
     
  31. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

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    Yes thanks for the concern, shez fine now.. regarding the panel, I'm quite familiar with the issues, Bad Color Reproduction, Poor Brightness.. Let's wait and see if i get the LG or Samsung ones, though my new build is manufactured @ Malaysian Dell Factory.. going through quality check test.. the previous R1s i owned had Samsung Panel, which was nice..
     
  32. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Good luck. Best tip. Replacing the screen to something better. Even if you are lucky with the color is not a 220nits screen particularly good. 220nits on paper... The reality is well below 200nits :eek:
     
  33. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

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    Yes around 180-190nits calibrated.. I wont be changing right away, use it for a month or two, then go for swap.. for now I have 27inch ASUS monitor.. new panel costs around 140 dollars with shipping..
    https://www.laptopscreen.com/English/model/Dell/ALIENWARE~15~R2/
    and they dint mention anything about that panels, whether its 300nits or not..
     
  34. DeeX

    DeeX THz

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    Switch the panels before you return it! :D
     
    Last edited: Jun 10, 2016
  35. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

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    lol, nice idea, but only If I had my old 15 R1, its been with Dell Product Development and RND team for 2months almost, Atleast now Ill have throttle less machine, I don't care about the display for now, I have a Asus 27inch screen I can connect too, but u guys let me know the particular panel details, ill check my panel once it arrives, in another 10 days max