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    Windows 10 1809 & Tobii Eye Tracking on 17 R4

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Maxed Out, Oct 3, 2018.

  1. Maxed Out

    Maxed Out Notebook Guru

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    Anyone else here lose Windows Hello abilities again after this last update?

    I have tried to use the same steps we used when Tobii released the working driver package for Windows 10 1803, they don't seem to work this time.

    I wonder who is to blame, Tobii or Microsoft.
     
    Maxed Out, Oct 3, 2018
    #1
  2. JosephJSchuler

    JosephJSchuler Newbie

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    Yep, I lost my Windows Hello with the 1809 upgrade. Alienware 17 r4
     
    JosephJSchuler, Oct 3, 2018
    #2
  3. FuturisticModz

    FuturisticModz Notebook Guru

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    I keep getting touchpad jumping about when I click the left & right mouse buttons. (only happens on synaptic drivers) also internet will stop working after few hours :/

    Sent from my Phone using Tapatalk
     
    FuturisticModz, Oct 3, 2018
    #3
  4. Azther

    Azther Notebook Consultant

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    ty for making this post, was able to block the update before windows tried to download it, guess im staying on 1803 for now, if only we had access to the LTSB version of windows 10 for our laptops
     
    Azther, Oct 3, 2018
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  5. Maxed Out

    Maxed Out Notebook Guru

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    Glad it helped someone
     
    Maxed Out, Oct 3, 2018
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  6. Muezick

    Muezick Notebook Evangelist

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    Never ever ever the fall updates. Only spring ones are good.
     
    Muezick, Oct 3, 2018
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  7. Maxed Out

    Maxed Out Notebook Guru

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    If I didn't have to 'help' people who don't know any better, I would only be doing security updates on my personal machines. Alas that is not the case.

    At least the AGA still works ;) and Tobii Eye Tracking works elsewhere too, just not with Windows Hello.. again.
     
    Maxed Out, Oct 3, 2018
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  8. nemoris

    nemoris Notebook Evangelist

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    my eye tracking works but the windows hello does not.

    This is really annoying... seems it happens with every big windows update. along with it resetting nearly all of my settings (lights, screen calib, sound, etc.)
     
    nemoris, Oct 4, 2018
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  9. THE-HL

    THE-HL Notebook Geek

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    Yea same here on 17 r5 plus command center wont lemme change kb colors
     
    THE-HL, Oct 4, 2018
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  10. Rx7Jordan

    Rx7Jordan Notebook Enthusiast

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    Same with my 17 r4 *sigh*
    First my eye tracker wouldnt work + windows hello not working.. let it sit overnight and the eye tracker started working again but windows hello is still not working after the update. Should I rollback to my previous windows version? I saw a option in settings.. not sure how long it would take them to fit the issue
     
    Rx7Jordan, Oct 4, 2018
    #10