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    Weird issue with 4k monitor.

    Discussion in '2015+ Alienware 13 / 15 / 17' started by juvy, Feb 21, 2018.

  1. juvy

    juvy Notebook Enthusiast

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    Hello guys, I have the m15 R3. The version I have comes with the 4k screen. Looking at Hwinfo, the model is: Monitor Name (Manuf): LQ156D1 [DELL P/N: KY9JH].

    Now my problem is, whenever I start a game on this screen, the resolution options are always blank and doesn't have any screen options for me to pick.

    Whenever I plug an external monitor to the laptop though, the problem goes away and I'm able to pick a resolution. It is only blank when I'm using the 4k screen on the monitor.

    Anyone have an idea?
     
    juvy, Feb 21, 2018
    #1