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    USB 3.0 Powershare Port messing with HDD

    Discussion in '2015+ Alienware 13 / 15 / 17' started by vkt62, Mar 5, 2017.

  1. vkt62

    vkt62 Notebook Consultant

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    Hi,
    I recently connected a 1TB portable external hdd (gets power from the USB port) to my computer (AW15R3) on the powershare USB 3 port. The HDD kept disconnecting and reconnecting and wouldn't work properly. But when I connected the same hdd to the USB 3 port on the right side, no problems at all. Also when connecting a desktop HDD with its own power supply or a thumbdrive to the powershare USB 3 port, no problem, it only keeps happening for the portable hdd. Anyone else seen this issue?
     
    vkt62, Mar 5, 2017
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  2. openglcg

    openglcg Notebook Consultant

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    I had something similar but could be different on my 17 r2. Most devices like usb hard drives, usb cd drives, and my phone would repeatedly connect and disconnect so fast that i could not use them. My ex's macintosh super usb dvd drive worked fine but that was about it. Tried all sorts of stuff to fix it... nothing worked
     
    openglcg, Mar 5, 2017
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  3. vkt62

    vkt62 Notebook Consultant

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    Is this a hardware issue or normal operation of the port?

    Good thing I realized that hdd was okay. I was about to break it open and destroy the disk since I couldn't erase it.


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    vkt62, Mar 6, 2017
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  4. openglcg

    openglcg Notebook Consultant

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    I think its a hardware issue.
    Lol you are hardcore man. Break the disk?
     
    openglcg, Mar 6, 2017
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  5. abdullah_mag

    abdullah_mag Notebook Evangelist

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    try turn off power share from the BIOS and see if the HDD works fine then.
     
    abdullah_mag, Mar 7, 2017
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  6. vkt62

    vkt62 Notebook Consultant

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    Well can't just throw a hdd without being able to erase it.


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    vkt62, Mar 7, 2017
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  7. vkt62

    vkt62 Notebook Consultant

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    Tried that. Didn't help.


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    vkt62, Mar 7, 2017
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  8. abdullah_mag

    abdullah_mag Notebook Evangelist

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    did you try flashing the bios?
     
    abdullah_mag, Mar 9, 2017
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