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    Touchpad and right side LED lights not working.

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Djommar, May 9, 2017.

  1. Djommar

    Djommar Notebook Enthusiast

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    After a successful repaste I noticed my touch pad wasn't working also one of my LED's is not turning on either. Anyone have this issue? Please let me know if you can help
    Thanks! [​IMG] [​IMG]

    Sent from my SM-G935F using Tapatalk
     
    Djommar, May 9, 2017
    #1
  2. SUADE8880

    SUADE8880 Notebook Evangelist

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    SUADE8880, May 9, 2017
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  3. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

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    try enabling it from BIOS.. i mean touchpad always ON, if it works there, then it could be driver conflict, if not loose cables behind the keyboard.. latch ones, or the main on motherboard itself, for side ones, try running alienfx tester.. its inside alienware command center folder, if nothing works, try to do a CMOS clear..
     
    VICKYGAMEBOY, May 11, 2017
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  4. MogRules

    MogRules Notebook Deity

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    It's pretty easy to pin the track pad cable under the motherboard if your not careful and as for the side check the tron light cables and make sure they are connected properly.
     
    MogRules, May 11, 2017
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  5. Djommar

    Djommar Notebook Enthusiast

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    Will be doing all these tests in a few days! Also gonna be opening up the laptop to check if I missed any cables. Going to post updates soon. Thank you for the reply's/advice!

    Sent from my SM-G935F using Tapatalk
     
    Djommar, May 13, 2017
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  6. Djommar

    Djommar Notebook Enthusiast

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    Hey guys! So I finally got the chance to open up my laptop again to take another look at the problem. Turns out there was one tron lighting I didn't connect and the track pad line wasn't connected as well (motherboard). Put everything back together and trackpads works and all my LED's now turn on! I may have damage one of the Tron cables so my bottom left led is wonky and dosent change colors sometimes. Already placed an order for a replacement cable. But hey at least all the lights are on! Thank you for the replys and the help!
    Have a great day [​IMG] [​IMG] [​IMG] [​IMG]

    Sent from my SM-G935F using Tapatalk
     
    Djommar, May 30, 2017
    #6