The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.
← Previous pageNext page →

    Second Alienware 17r4 - Thermals

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Freitz, Aug 1, 2017.

  1. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,835
    Likes Received:
    59,599
    Trophy Points:
    931
    Or put it the other way, Intel ain't so stupid and put them in desktops :D would be a Hell if they did :p
     
    TBoneSan and Ashtrix like this.
  2. VICKYGAMEBOY

    VICKYGAMEBOY Notebook Deity

    Reputations:
    512
    Messages:
    1,046
    Likes Received:
    800
    Trophy Points:
    131
    thats why AMD ryzen is better, and so is threadripper, intel days are gone..
     
    Vasudev likes this.
  3. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,835
    Likes Received:
    59,599
    Trophy Points:
    931
    Not in laptops. And not in desktops. The Intel BGA Trash will continue!! And don't think AMD is the savior. Kill BGA, make proper heatsink + laptops , and we will see better times again. AMD or INTEL doesn't matter if everything is BGA!!
     
    Beemo, TBoneSan, Ashtrix and 2 others like this.
  4. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Alright so I am home now. What do I need to test/ report back here. Vid?


    Sent from my iPhone using Tapatalk
     
  5. Sentential

    Sentential Notebook Evangelist

    Reputations:
    76
    Messages:
    328
    Likes Received:
    272
    Trophy Points:
    76
    Yea more or less sorry I know I wasn't being terribly clear. What I meant was tighten down each of the screws slowly so that the pressure is as even as possible. The arms are flimsy and you get a spring rebound effect where one side has more contact with the other because the arms bend. The idea is that you bolt each side down as equally as possible at the same time so that you make 100% sure that the HSF is flat. As for myself I cranked the hell out of the screws once they were down. I'm sure if I tried to remove the HSF I would probably strip the threads they are so tight.


    It's just a different application for different users. The LGA socket is **** and has way more problems than a BGA by far. I don't understand where this notion that BGA is bad comes from other than a batch of 8600GTs that went into Macbooks back in 2009. There is NOTHING wrong with BGA.


    Ryzen is not better, TR is but that is only because it is being fed enough bandwidth from the quad-channel to keep the cores happy. AMD is not a threat to Intel, ARM is.

    Again there is nothing wrong with BGA quit spouting ignorant ****. BGA has better power delivery, BGA has better packaging in terms of cost and thickness etc. If BGA is so god awful why not insist all GPUs be socketed? Or RAM? or the controllers for your SSDs? Or the SOCs on your phone? If you want to carry a 15lb Clevo/Sagar that's fine but not everyone does.
     
  6. leeloyd

    leeloyd Notebook Consultant

    Reputations:
    86
    Messages:
    257
    Likes Received:
    206
    Trophy Points:
    56
    Take a motherboard with a BGA CPU and a BGA GPU.

    1. If the motherboard OR the CPU OR the GPU is faulty ... You must change everything !
    2. You had a good CPU that could be OC very high, But the GPU sucks with bloody Micron VRAM. You can't keep your god send CPU and change this damned GPU. Want to change the GPU ? Play the silicon lottery again, but chances are you'll get Micron VRAM again and Curved HSI on you're next CPU with overheating issues.
    3. You're a laptop vendor and are supposed to replace any faulty parts under warranty with brand new. But you can't afford to do so because it's now too expensive and you rely on switching refurbs motherboard as long as your customers complain or until their warranty expires.
     
    Last edited: Aug 8, 2017
  7. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,835
    Likes Received:
    59,599
    Trophy Points:
    931
    Maybe Intel should make BGA instead of LGA for all types of computers as BGA is a much better product? @Mr. Fox @TBoneSan @Ashtrix
    I hear much strange nowadays.
     
  8. Ashtrix

    Ashtrix ψυχή υπεροχή

    Reputations:
    2,371
    Messages:
    2,080
    Likes Received:
    3,274
    Trophy Points:
    281
    BGA can never be a better product.

    The BGA power limitation that all know, the reason why Azor intended to the gimp the GPUs the 1080s and 1070s Mobo chipsets and the PSU gate, Have to custom Flash them if want to squeeze more perf, plus not to forget the power circuitry get fried over the powerful vBIOS (which will never happen to fix the mass throttle 3.0 from Ngreedia due to the BGA board design) whereas an MXM GPU will have more robust power delivery plus extra power delivery option and the better power circuitry to handle the OCing and custom vBIOS (Not to forget the TDP tweak unlock, which will PUSH the MXMs to limits) Also the MXM Slot robustness wrto the Mobo chipset complexity to handle that level of power unlike BGA where the whole system will end as a paper weight vs the MXM machine capable of handling the load and the MXM Card being independent and replaceable option. The BGA turds can never achieve this level of sophistication, Enthusiast grade computers used to exist until 2013. BGATel's massive agenda of punishing AMD on the backlines and Dell turning Alienware into a Faillienware (T he HS issue by different OEMs) is nothing new to community. Also the constant battery sipping defected design implementation on almost all BGA laptops from ASUS, MSI (Thanks to these guys they started this NOS trend first), AW, the famous tripod mess is wonderful addition to the crap silicon with high voltages stock plus the gimped unified HS design to offload.

    Using LM to masquerade this isn't going to work, perfuming the pig isn't an option when we are paying huge lumps of cash on the Alienware brand, no body forgot how the Alienware Desktop line was killed in favor of new cheap components & still continues to do so, Surprising ? Hardly ! BGA infested company can fall to the lowest levels of hell and the Alienware 18's SLI system departure.

    Vote with your wallets, do not fall for the fallacies by these anti consumer corporations. If we further steer away, we will be shoved more and more proprietary designs in MXMs & death of powerful SLI and LGA machines, which is already happening.
     
    Last edited: Aug 8, 2017
  9. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,835
    Likes Received:
    59,599
    Trophy Points:
    931
    One of many sad stories
     
    Mr. Fox, VICKYGAMEBOY and Ashtrix like this.
  10. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

    Reputations:
    37,213
    Messages:
    39,333
    Likes Received:
    70,624
    Trophy Points:
    931
    OK, I guess I got my laugh for the day, ha ha. Funny sense of humor.

    In case someone reading this thread doesn't know any better, BGA filth sucks, as do the machines that use it. Some of us do not place our expensive high performance computers in the same category as disposable smartphones and tablet craptronics. The fact that some people do is why the rest of us that know better have mostly nothing but castrated disposable filth to choose from now. Ignorance is a dangerous thing for all of us.
     
  11. TBoneSan

    TBoneSan Laptop Fiend

    Reputations:
    4,460
    Messages:
    5,558
    Likes Received:
    5,798
    Trophy Points:
    681
    It's always interesting to see how some people can talk themself into thinking BGA is somehow a win.
     
    Vistar Shook, Papusan and Mr. Fox like this.
  12. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    So anyways.. I would like to reclaim my thread.... Third replacements being sent.
     
  13. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    Good luck winning in Dellienware's lottery. ;)
     
  14. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Third system showed up much better still hits 90 under full load gaming after about 45 minutes to an hour. Going to try under volting a bit. Xtu at -.145 temps never above 87. Going to give thermal stop a try


    Sent from my iPhone using Tapatalk
     
  15. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    Too high for stock clock and still too high even undervolted.
     
    Papusan likes this.
  16. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    So... what should I do? Do a full return an try again? This is on a desk.

    What does your AW17 r4 hit?
     
  17. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    This is with stock paste FYI...
     
  18. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    As a last resort: http://forum.notebookreview.com/thr...5r3-disassembly-repaste-guide-results.797373/ or you just keep returning it until you get a unit that is not overheating or you can buy from one of the resellers such as HIDevolution and let them do the re-paste and repad for you for a small fee plus they are going to do a full QC check before sending out the unit to you so there will be no problem when you receive it.

    I don't own an AW because of this problems.

    I know and if you read the thread AW's stock paste is terrible.
     
    Last edited: Aug 13, 2017
  19. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    you mean to tell me the MSI 7820hk doesn't hit mid to high 80s on a desk?
     
  20. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    The overheating issue with AW laptops is phenomenal.
     
    Last edited: Aug 13, 2017
    Papusan likes this.
  21. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    so what did you buy instead? To me there is not anything comparable on the market right now from a design perspective.
     
  22. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    I almost bought AW 17 R4 and believe me I still want to buy one IF ONLY Alienware fixes the overheating issue and I agree with you that AW's build quality is superior over other brands but the interior (heat sink) is flawed. Perhaps if they learn from this mistake their next release will not be like this but until then I will stick with Clevo or MSI.
     
  23. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    It just seems hard to believe that 3 systems all have the same issue when people are running these systems without the temp issues.
     
    Blazertrek50 likes this.
  24. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    When having on a 1" lift inthe back I get temps in the mid 70's so maybe not the heat sink?
     
  25. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    So you think you're just having bad luck?
     
  26. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Like I said about with a 1" lift I get really low temps. If it was heatsink wouldn't it be issues regardless?
     
  27. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    Did you do this in other units too and you get lower temps?
     
  28. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Yes.
     
  29. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Getting 78 with tons of airflow underneath.
     
  30. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    I find this odd and interesting...I also read a few pages, it would seems you've already repasted.
     
    Last edited: Aug 13, 2017
  31. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Right I also cannot figure this out. Even after a pad and repaste of the other ones still received high temps.
     
  32. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    It would be great if someone can do the 1" lift trick with stock AW 17 R4 7820HK and compare the temp. with the laptop laying on flat desk and the lifted temp. and see if this is really the issue (a new issue)?
     
  33. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    What do you mean I did do that.

    Stock on desk 88-90 max

    lifted 78 Max
     
  34. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    Like I said it might be a new issue...AW might be shipping out new units with the said issue, so we need more data and comparison from other people to confirm it.
     
  35. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Basically my 30 day trial is up on Wednesday. At this point I'm tired of toying with this thing; Frustrated I spent 200$ on paste and pads for two other systems that didn't work.

    So what kind of temps are acceptable on other systems?
     
  36. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    Below 80 is fine but why you have to lift the laptop to get lower temps even after a repaste and repad...odd af.
     
  37. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Well this system hasn't been repad or repasted the other two where. I didn't want to waste my time and another 150$ to do it.

    I've been messing with this system for almost 30 days now.
     
  38. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    You don't pay for such an expensive laptop and get this problem in the first place.

    Return and ask for a refund, buy an AW from one of the resellers that you prefer, ask them to test the unit for you...that way they can rule out the less problematic unit before shipping it out to you.
     
  39. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    HId Evolution would make sure I would not have this issue?
     
  40. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Only other comparable one of the market is the Aorus X7 DT v7... which I'm not so sure about.
     
  41. Beemo

    Beemo BGA is totally TSK TSK!

    Reputations:
    315
    Messages:
    1,218
    Likes Received:
    794
    Trophy Points:
    131
    Most likely you will not have this issue if you order from them, they do a full QC check, and for a small fee ($50 I think) they will do a proper repaste and repad for you so make sure to chat with @Donald@HIDevolution (Donald S.) or @Ted@HIDevolution (Ted K.) and talk to them about your concerns regarding the issues with your previous AW units, also you can email, PM or chat with @Donald@HIDevolution for a small NBR member discount.

    I'm not sure about Aorus, I also wanted to buy one in the past but thin chassis means more heat.
     
    Last edited: Aug 13, 2017
    Vasudev likes this.
  42. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    I am really against the Max Q tech. Like others I think it is a step backwards, But a 17 r4 is as big as I will go for a mobile travel platform. Zephyrus is looking pretty solid right now out of the box.
     
  43. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,835
    Likes Received:
    59,599
    Trophy Points:
    931
    3 models of AW "Echo" is released. All with all kinds of flaws. Why should 4th revision Echo be any better? :cool: Buying computers due the design ain't smart. Pretty Design, can't replace performance and decent cooling.
     
    Beemo likes this.
  44. Blazertrek50

    Blazertrek50 Notebook Evangelist

    Reputations:
    62
    Messages:
    666
    Likes Received:
    114
    Trophy Points:
    56
    Why do you suppose not many others of the thousands that are sold have complained about the heat being an issue?


    Sent from my iPhone using Tapatalk
     
  45. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,691
    Messages:
    29,835
    Likes Received:
    59,599
    Trophy Points:
    931
    Don't expect all is computer literate. A lot of people don't understand tech. Some ask Dell's tech if they have concerns... And accept that 100c max temp is the normal. Have seen all too much of low knowledge.
     
    Beemo likes this.
  46. Blazertrek50

    Blazertrek50 Notebook Evangelist

    Reputations:
    62
    Messages:
    666
    Likes Received:
    114
    Trophy Points:
    56
    Well you know they (?) say ignorance is bliss


    Sent from my iPad using Tapatalk
     
  47. Blazertrek50

    Blazertrek50 Notebook Evangelist

    Reputations:
    62
    Messages:
    666
    Likes Received:
    114
    Trophy Points:
    56
    I'm torn between the r4 and the Zephyrs. Just not thrilled by the 1080 screen versus the 1440 on the Alienware. Plus have heard horror stories about dealing with asus and I have had great experiences with Alienware/Dell


    Sent from my iPad using Tapatalk
     
  48. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Well I've had 3 replacement 17r4.... all beyond acceptable temps. Two even did full repaste and repad. I think my 17r4 going back in the morning


    Sent from my iPhone using Tapatalk
     
  49. Blazertrek50

    Blazertrek50 Notebook Evangelist

    Reputations:
    62
    Messages:
    666
    Likes Received:
    114
    Trophy Points:
    56
    Will you try the Zephyrs?


    Sent from my iPad using Tapatalk
     
  50. Freitz

    Freitz Notebook Evangelist

    Reputations:
    22
    Messages:
    400
    Likes Received:
    170
    Trophy Points:
    56
    Do you have both or did you swap from the 27r4 to zephyrus


    Sent from my iPhone using Tapatalk
     
← Previous pageNext page →