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    Purple Vertical Line Problem

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Derrick Cole, May 5, 2015.

  1. Derrick Cole

    Derrick Cole Newbie

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    Don't know why I keep ****ing with Dell 3rd time Ive bought and they have all been POS comps. Ive had my AW 15 for 2 months and yesterday while on the internet I have one single purple line of pixels that will not go away. Ive updated all drivers, factory reset and still there. Anyone else experienced this so far?
     
    Derrick Cole, May 5, 2015
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  2. DeeX

    DeeX THz

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    Use your warranty, its a probably a hardware defect. We have next business day support. Now a days one could say many mass produced laptops and other electronics are POS(s). I can say this, most other gaming laptop brands do not have "Next Business Day On Site" warranties. That means you would most likely would have had to ship your laptop to some place for repair and wait.. and wait.. and wait. So it could be worse. :)
    Sounds like a panel defect, they will swap it till fixed.
     
    DeeX, May 7, 2015
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