Out of Box $3k Alienware R4 17--High Temps

1080 Graphics Card (20% overclock)
i7 7820HK (I am overclocked to 4.4. Advertised that way too)
received the laptop 25 Jul 2017

Top of the line Alienware 'Gaming Laptop' and I am experiencing 99 & 100C temps on my cores.

Only playing Borderlands 2 at max settings. Fans blowing like crazy and CPUID HWMonitor showing 100 temps on 2 cores and 99 temps of the other 2.

Yes, I did all updates and BIOS updates, everything is current.

suggestions? (outside the obvious of returning the laptop)

Thanks
Robot

 

http://forum.notebookreview.com/thr...5r3-disassembly-repaste-guide-results.797373/

 

Get dell to send tech or repaste/repad yourself or get @iunlock to fix or return.....

 

Known issue everyone who has Kabylake has this problem, its worse on Razer if it's any consolation. Someone's already linked the repaste guide by the looks of it.

 

Do all Kabylake laptops overheat?

 

I haven't seen one that doesn't other than the Macbooks but even there people are complaining about high temps

 

If I get a 1060 or 1070 laptop, is it even worth going Kabylake or should I go Skylake?

 

Skylakes' overheating problem is more rampant than Kaby.

 

DO a manual overclock, not the one defined in bios. The OC presets have too high CPU voltages.

 

I had one of the earlier 17R4s last year. I repasted using IC diamond and later to Grizzy products to no effect long-term. This Alienware was the worst one I have ever bought and I have used them exclusively since 2004. They refunded the computer and I have since switched to the MSI 73VR. Where I live you can get a really good deal from a place called Microcenter, it has the G sync 120hz 4ms display and honestly I haven't even thought of doing a repaste on it yet. Gaming CPU intensive games runs at 60-65* as does benching and the GPU also stays in the 60s. The cooling system is the best I have seen. While the laptop doesn't have the same aesthetic appeal of AW, it's a mostly reason of function do to some massive cooling vents, heat sinks and fans. The PC was also about 2100 which was nice as well. If you are within your return window or can get them to do a buyback I would strongly considering switching. AW needs to really improve many areas of their QC and customer service experience as there are now some really good alternatives to go to. I have never left AW even after Dell aquired them as I saw many benefits of going bigger but I have not looked back since I finally had enough with the Alienware 17 R4.

 

The MSI GT73VR and GT75VR Titan laptops have the best stock cooling you can get on a BGA laptop. They're the only laptops with kaby lake 7820k's that you can use stock without having to worry about overheating. The 1070 video card versions you can even overclock (even with a TDP vbios mod, which requires hardware programmer) without needing a repaste. The 1080 cards run hotter but will not overheat at all if you're using cooler boost. The CPU, while cool at stock, will run hot and will probably need a repaste if you overclock it, but at the stock speeds (MSI sets it to 3.9 ghz stock, basic stock is 2.9 ghz) you won't overheat at all if you do NOT run prime95 AVX or linpack stress testing binaries.

You can also get Sager/Clevo desktop CPU's on their laptops (buy from Hidevolution) or the MSI Barebones version with the desktop CPUs, but the 7700K's will *NEED* to be de-lidded and repasted, which i think they will do for you, or you can simply buy a laptop without a CPU, then buy a pre-binned and repasted CPU from silicon lottery directly and then install it yourself.

If you are a hardcore overclocker, I recommend you go the Sager/Clevo route. I recommend the P870 because of the better cooling system. Remember to buy a pre-binned CPU from silicon lottery, have them put liquid metal inside the IHS and relid it, then buy your own Grizzly Kryonaut or Phobya Nanogrease Extreme and install it and paste the heatsink yourself.
*THE P870 WILL NEED A BIOS UPDATE TO SUPPORT 7700K*. There is a prema Bios available; you will have to ask the others or the reseller about getting it installed if you're buying a 7700k elsewhere.

If I'm wrong about buying laptops without CPU's installed and buying the CPU from silicon lottery, someone correct me.
http://forum.notebookreview.com/thr...ers-lounge-phoenix-has-arisen.781814/page-924

I'm not sure if @Mr. Fox is talking about this P870 though:
http://forum.notebookreview.com/thr...nge-phoenix-3-0.800081/page-204#post-10575107

(the Km1 vs the DM).

@Mr. Fox @Papusan

 

Yup, you are absolutely right. Cooling is the single most important part to having a good experience with a high performance laptop. If you don't get that part right, it doesn't matter what you've got under the hood. It will run like crap if it is getting too hot. Alienware used to have the best thermal management systems of all laptops, but that is definitely no longer the case.

I bought my 7700K CPU off of Amazon. The 6700K that came in my P870DM3 from HIDevolution was from Silicon Lottery.

Yeah, the key to having something that works right is keeping it cool. The more powerful the components are and the more you overclock them, the harder it is to keep that under control. Even the best monsterbook money can buy is going to be a thermal abortion the way it ships from the factory. Factory paste jobs are pretty much all crap and you'd be kidding yourself to think otherwise. If the underlying components are designed correctly, there is potential to have something that runs great. If the cooling system is made half-assed or it is too small, or the chassis is too thin to accommodate adequate heat sinks and fans, then there is a good possibility it will never be worth a darn and end up becoming nothing but a thorn in your back side.

You have to buy from an extraordinary vendor like HIDevolution that takes time to get it right for you, or take your machine apart and do it the right way for yourself.