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    *OFFICIAL* Alienware Area-51M R1 Owner's Lounge

    Discussion in '2015+ Alienware 13 / 15 / 17' started by ssj92, Jan 8, 2019.

  1. Dc_Striker

    Dc_Striker Notebook Guru

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    The last one I had just went to black screen gpu died no fire or smoke lol.
    That's what I am running now, but for some weird reason im playiing Metro and i drop to 13 fps with thermals not even hitting 87C
    It hits 72 tops
     
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  2. Nomadsan74

    Nomadsan74 Notebook Consultant

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    72 seems pretty low ! Repaste with LM ?

    Or could it be a throttling effect that lower the GPU frequency ?

    What's saying GPU-Z ?
     
  3. Xatanú

    Xatanú Notebook Consultant

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    I haven't repaded and repasted yet, but I plan to do it shortly. Considering the heatsink may have an irregular surface creating a variable gap between it and the mosfets as @S.K pointed out, and taking into account the mounting process could be partially or totally automated and the stock pads are standard for all the machines, it could be reasonable to think that all the burn issues were caused by pads not making proper contact with the heatsink. That, added to no undervolting. If I remember well, all or almost all burned laptops were running at stock voltages with no undervolt.
     
    Last edited: Jun 30, 2019
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  4. nkc

    nkc Notebook Consultant

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    Missed you guys too.... was engaged in some family burial , so was a bit choked

    Except for Apple I think most companies run away when they see customers come back with issues , Apple wins them 97% of the time even for out of warranty repairs

    Once I saw Azor left , I knew it was game over but heck am pushing my system above the limits , 5ghz all d time -120mv , zero GpU underclock rather overclock 125 and 500 , look if it burns it burns I move on to something else , I don’t wanna baby sit it . Am already disadvantaged by location let me enjoy myself before it explodes

    I wish we could UV from bios , sad I have to UV every boot up and we don’t live where there is 24hr light else it will never go off forever

    Just keep pestering them till u get all the parts u need , like SK said, if everything is working and u have some extra parts for a quick fix , I guess this is one of the best beast on ground at the moment , even better than Titan


    Sent from my iPhone using Tapatalk
     
    Last edited by a moderator: Jun 30, 2019
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  5. jclausius

    jclausius Notebook Virtuoso

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    Confusing. Isn't it? Phobya makes it, but would you get a different batch depending on where you are located. See http://www.performance-pcs.com/brand--phobya for additional info.

    But you should be able to find it on amazon, newegg (US anyways) frozen-CPU, and a couple of German sites as well.

    IIRC, some of those ideas for blocking liquid metal were covered here - http://forum.notebookreview.com/thr...r-liquid-metal-safety-insurance-guide.817207/

     
    Last edited by a moderator: Jun 30, 2019
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  6. QUICKSORT

    QUICKSORT Notebook Evangelist

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    Anyone knows why this happens? So quite often my PC wakes up within 3 seconds after going to sleep. This only started to happen last couple weeks
    Event viewer doesn't show any warning or error, a successful sleep and a normal wake up.

    I checked what woke my pc up using powercfg. and it always gives this, for when it wakes up in that manner:
    Friendly Name: Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)

    I have a single USB 3.0 hub connected to my pc (the one in my external monitor, to which my keyboard and mouse is attached to, and that's it) and nothing else. I tried disconnecting it. But that didn't solve the issue. Even without any usb device attached to it I could reproduce the issue.

    I went into the device manages and Seeing this:
    [​IMG]

    That's the only place where I saw the mentioned devices.
    I went into their properties and disabled "allow this device to wake up this pc".
    And did that for the both Intel 3.1 Controllers.

    That didn't solve the problem. SO I also disabled the Nvidia one. But again without success.

    Anyone knows this issue? Or how I could solve this?
     
  7. DeeX

    DeeX THz

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    That's very reasonable considering the burns have been on the same mosfets.
    Also all the originally released machines that myself and my friends have, which have replaced proper pads, have not had any issues.

    Which gap are you referring to?
     
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  8. Dagr

    Dagr Notebook Guru

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    Any word on what this 1.6.2 bios includes / how it's working for people? My CPU seems to be running hotter by a few degrees but nothing terribly disconcerting (just sucks that I can't seem to play many games without fans blasting, but that's the nature of the beast I suppose). GPU thermals remain fine (2070 here).
     
  9. Xatanú

    Xatanú Notebook Consultant

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    The gap between the mosfets and the heatsink. I mean the surface of the heatsink is irregular in some cases and the distance between it and each mosfet is different for each one and each machine. In some cases 1.5mm pads seem to fill the gap perfectly while in other cases you may need 1mm or 2mm (in other cases maybe even more than 2mm is needed to make proper contact with the heatsink)
     
    Last edited: Jun 30, 2019
  10. Falkentyne

    Falkentyne Notebook Prophet

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    Basically, you're saying to cover the solder bumps on the board where parts are connected to it (e.g.backside or some frontside parts) but not smd components themselves. Might come in useful on a desktop sometime too.
    Would something like this also work?

    https://www.amazon.com/gp/product/B008O9YIV6/
     
  11. Rocktaze

    Rocktaze Notebook Evangelist

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    Anyone have a Link to the Killer network blocker/uninstaller?
    Also anyone has a link to the latest Audio driver and the latest Wifi/Ethernet driver?

    Thanks
     
  12. Dc_Striker

    Dc_Striker Notebook Guru

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    The MHz drops to 500 then 300. I’m not sure what’s the problem. I reinstalled the drivers from Nvidia and dell website and the same issue.

    I uploaded the log file for anyone that wants to help me out. NO OC on gpu or cpu.
     

    Attached Files:

    Last edited: Jun 30, 2019
  13. Xatanú

    Xatanú Notebook Consultant

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  14. doofus99

    doofus99 Notebook Deity

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    I had already read something similar and was puzzled as to the attempt for anonymity of the company behind a product! Are they not proud of their name/location/history or are they hiding something? Would Mercedes sell you a car, say the CLS350, without a badge and without any labels for you to identify what make and which factory the car was made in? To me this smells a rat.
     
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  15. jclausius

    jclausius Notebook Virtuoso

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    Yes. It seems odd to me too, but I haven't run across many complaint posts here at NBR.
     
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  16. DeeX

    DeeX THz

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    Are you talking about the top or bottom of heatsink?
     
  17. Enkeixpress

    Enkeixpress Notebook Geek

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    I would downgrade to system bios 1.5.0, and vbios 1.0.0.3. The main reason being that with those two firmwares installed, there's no silly throttling that occurs in order to keep the temperature of the GPU below 75c. The latest 1.6.2 system bios just seems unstable in a lot of ways to be honest.
     
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  18. DeeX

    DeeX THz

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    I 2nd this.
     
  19. sniffin

    sniffin Notebook Evangelist

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    Try disable wake timers. I have had this issue before (although I've never had it wake up in a few seconds, more like 30+ mins) and this has always solved it.

    [​IMG]

    You'll need to change it for both battery and plugged in for laptops.
     
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  20. ssj92

    ssj92 Neutron Star

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    Have you tried different HDMI cables?

    Maybe try different inputs.

    Mines been working fine.

    [​IMG]
     
  21. sazistas

    sazistas Notebook Consultant

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    guys, here are the scores that I get. are they average or at the upper limit?
    https://www.3dmark.com/3dm/37210868?
    https://www.3dmark.com/3dm/37211397?

    finally, I managed to make it completely stable after a lot of torture tests with vray rendering, cinebench and prime95 with -100 unvervolting on cpu (all cores at x48) and undervolting the gpu at 968.
    Cpu temperatures hovering around 91-92c (hottest core) while in full load and 73-74 on GPU. Both have LM conductonaut applied as I mentioned earlier. Anyone here who has done a successful delid and got better temps?
     
  22. mdw211

    mdw211 Notebook Enthusiast

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    Have you got a bluetooth device (e.g. mouse) connected? The bluetooth controller is itself a USB device, and windows just records the last wake source as 'USB Controller' for anything connected via USB without any further details. You can more easily check which devices are connected to the USB controller by sorting devices by connection in Device Manager as shown below:

    devmgr.png

    In theory you can then prevent wake up by changing the properties in the power management tab for each device and unchecking "Allow this device to wake the computer" (however this doesn't work for my bluetooth mouse and it wakes the computer anyway, it would be interesting to know if this solves it for you, assuming it is a mouse of course).
     
  23. QUICKSORT

    QUICKSORT Notebook Evangelist

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    Thanks will give it a go when I'm back home

    My bluetooth is enabled, but I don't think I have any device connected. I will try and see if there is anything, when I'm back home. Thanks
     
  24. giltee

    giltee Notebook Guru

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    Hi all, please help if you can. I'm getting ridiculous framerate slowdowns in Overwatch (probably other games as well) shortly after each match starts. I have everything set to ULTRA, but my understanding is that my 9900K + 2080 should be able to handle that—is that wrong? I can go through and change the game settings to see if that has any effect, but I'd like to know first if this is a hardware/driver problem.

    Pasting a couple MSI Afterburner images (taken in quick succession in the game) Overwatch_2019_07_01_10_32_31_570.jpg Overwatch_2019_07_01_10_32_47_556.jpg here in case that helps diagnose; please let me know if there's other info I can show/provide.

    I did some more research, and it might have been the render scaling option in the game. Mine was set to 200% for some reason—not really sure what that does, but setting it to 100% seems to have fixed the issue at least for Overwatch.
     
    Last edited by a moderator: Jul 2, 2019
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  25. XxAcidSnowxX

    XxAcidSnowxX Notebook Consultant

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    You need to downgrade your bios to 1.5.0 or less.
     
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  26. sazistas

    sazistas Notebook Consultant

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    this is the classic throttling issue because your gpu exceeds 75C. by selecting 200% scaling you force the gpu to work harder and with lower framerate than your v-sync limit (if its enabled), so the temp rises more. I also had the same problem before repasting and I downgraded the bios to 1.5.0. Now its rock stable without any drops.
     
  27. Enkeixpress

    Enkeixpress Notebook Geek

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    Apologies. I meant to say that downgrading to System BIOS v1.3.2 and VBIOS v1.0.0.3 200W with this guide fixes any silly GPU throttling issues. Also be sure to disable the UEFI BIOS Capsule Updates feature in the BIOS Menu, otherwise Dell will automatically update the system bios to crappy v1.5.4 upon bootup.

    After installing those two firmwares above. GPU clock speed should stick and not downclock to a great degree regardless of which temperature it has reached.
     
    Last edited: Jul 1, 2019
  28. giltee

    giltee Notebook Guru

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    This wasn’t the case for me in this situation. I was getting slowdowns immediately upon starting a game, and the temp was well below 75. The problem was that I had a render upscaling option set to 200% instead of 100. No idea why that was a default setting for ULTRA, but making that change put me back to 150+ FPS through multiple matches.
     
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  29. JAGGERBREAD

    JAGGERBREAD Notebook Consultant

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    Maybe Geforce experience did so
     
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  30. pathfindercod

    pathfindercod Notebook Virtuoso

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    So it looks like AW's only solution is severely throttle the card at a low temp to keep the mosfets from burning up instead of properly padding them to the rear bracket for cooling?

    Doesn't seem to bother the 2070's?
     
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  31. Muyfa666

    Muyfa666 Notebook Evangelist

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    Are there any in-depth guides for repasting and repadding the 51M?
     
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  32. Nomadsan74

    Nomadsan74 Notebook Consultant

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    Bios version ? > 1.5.0 ??
     
  33. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I downgraded my BIOS back to 1.3.2 and disabled Capsule updates and also downgraded my VBIOS to the 1.0.0.3 200W version
     
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  34. Nomadsan74

    Nomadsan74 Notebook Consultant

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    1. A good way to start is Dell Service Manual, look for the "remove graphic card" step in the Table of Contents and then follow each steps :

    https://topics-cdn.dell.com/pdf/alienware-17-area51m-laptop_service-manual_en-us.pdf

    After that you'll have to check @S.K post for the height of each pad required :

    http://forum.notebookreview.com/thr...-owners-lounge.826831/page-1111#post-10911767

    If you want to check what it looks like once repad & repaste, I've taken some photos of my operation I've just recovered from my previous repad&repaste :

    [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG] [​IMG]

    Don't forget to use an antistatic field to work (with the special prong to connect on the ground of your wall outlet) : I bought this : https://www.amazon.com/LINDY-Anti-S...dy+antistatic&qid=1562086478&s=gateway&sr=8-1

    I used Thermal Grizzly Kryonaut because I have a good batch... but Gelid Gc Extreme or even better Phobya Nanogrease Extreme will be perfect for both Gpu and Cpu.

    Good luck ! :
     
    Last edited: Jul 2, 2019
  35. SacraficeMyGoat

    SacraficeMyGoat Notebook Evangelist

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    This is exactly what was happening on my wife's 51m. Geforce Experience was upscaling the resolution and she was getting like 30-45 fps in games. Uninstalled and it hasn't happened since.
     
  36. Nomadsan74

    Nomadsan74 Notebook Consultant

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    Quite two weeks passed and my swapped unit repaded and repasted......

    .....
    .....

    Is still alive and rocking good !

    Did a gaming session 2 days ago 2hours of PUBG followed right after by 2 hours of Overwatch... In the end of the session it reached the 85°c on GPU and rarely reach more than 72°c on CPU but never got hotter... but we were having very hard ambiant temperatures here...

    Running 1.5.0 BIOS and 1.0.0.3 200W bios.

    Still crossing fingers but it's a great unit... 9900K
     
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  37. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Yeah that's called DSR
     
  38. SacraficeMyGoat

    SacraficeMyGoat Notebook Evangelist

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    Yeah, I had it turned off and set to static 1080p on her system, yet everytime she restarted her machine it would go back to upscaling. Gave up and just uninstalled the garbage software.
     
  39. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    yeah because when GeForce Experience applies the optimal settings, it sets DSR on
     
  40. pathfindercod

    pathfindercod Notebook Virtuoso

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    Did you pad the mosfets on the backside of the 2080?

     
  41. captn.ko

    captn.ko Notebook Deity

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    got my replacement yesterday and compared it to my previous one.

    Old one has the LG Panel, the new one the AUO.
    no claim to scientificity, just a few impressions:

    left one AUO, right LG.

    [​IMG]

    Viewing angles a way better on the LG Panel (right one) while showing bright coloured content. Left AUO right LG

    [​IMG]

    both in front of me looked pretty much the same. Left LG, right AUO

    [​IMG]

    dark content looks better on the AUO due to lee IPS glow. Here left is LG and right is AUO.
    [​IMG]

    viewing angles with dark content better on AUO due to less IPS glow. Ther is nearly no light bleed. What we see is minor IPS glow on the AUO (left top and right bottom) and heavy glow on the LG (whole screen).
    [​IMG]

    I couldnt see any difference in response time. Both panels are able to run ~155hz

    Summary:
    both panels have pros and cons. For office work and for watching movies (and sitting around the notebook) the LG would be better due to better viewing angles.
    For gaming (and sitting in front of the notebook) both panels are great. The AUO is slightly better here due to lower glow and this results in better black representation.

    I will stay with the AUO this time.


    GPU: The 2 RTX2080 could be twins. Core is the same (maybe +15mhz for my old one). Mem is slightly better on my new one (+100mhz)

    CPU: is a lemon... 1.15v for 4700mhz while my pretested one needs 1.07v...

    Coilwhine is identical on both.

    Bios on the old one is 1.3.2, on the new one it was 1.5.4

    Playing metro resulted in 74 degree and the clocks started at 1860mhz and droped slowly to 1600 or less. No 400mhz drops or similar. after flashing 1.5.0 clocks stayed at 1800+ all the time.
     
    Last edited: Jul 3, 2019
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  42. Muyfa666

    Muyfa666 Notebook Evangelist

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    Perfect. Tnx! Are there any consensus on what brand and model of pads are best to use?
     
  43. VoodooChild

    VoodooChild Notebook Evangelist

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    If you do choose to replace the panels, can you make a video out of it? There is no guide on the internet regarding this and I'm sure it would help a lot of people our there, especially when 2k and 4k screens starts to show up by the end of the year.

    I've a replacement coming up in 2 weeks time and I would like to keep my current AUO as it is absolutely perfect screen.

    Edit: why are you replacing the system though, I thought you already had one of the best performing system around here...
    Sent from a Galaxy S9+
     
  44. captn.ko

    captn.ko Notebook Deity

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    i would replace the whole panel assembly. Not the panel itself ;)

    i called dell to replace the gpu with the new revision. This part was not in stock so they ordered a new system...lol

    it still is and the new one will perform the same once my CPU is placed in the socket. GPUs are similar overclockable
     
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  45. Alex4seby

    Alex4seby Notebook Consultant

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    Hello,
    We will recive rtx super on new area51m?
     
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  46. captn.ko

    captn.ko Notebook Deity

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    My glass sphere says ,,no,,
     
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  47. Dc_Striker

    Dc_Striker Notebook Guru

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    I was on 1.5.0 i switched to 1.3.2. It seems to be working fine.

    I reinstalled windows and now G-sync isnt showing up on nvidia panel, any reason why?
     
  48. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    No
     
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  49. cootje1976

    cootje1976 Notebook Enthusiast

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    They can't keep up with the heat on this one now, what makes you think that this would be a feasible option?
     
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  50. Nomadsan74

    Nomadsan74 Notebook Consultant

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    For sure ;).

    I used thermal grizzly minus pad
     
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