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    Not charging in "Desktop Mode"

    Discussion in '2015+ Alienware 13 / 15 / 17' started by Egnix, May 1, 2015.

  1. Egnix

    Egnix Notebook Consultant

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    So, a while back I enabled "Desktop Mode" (right-click on the power icon in the system tray thingy and select "Desktop mode battery charge"), and the battery charge slowly went down to 70%. I now need to use my aw13 unplugged, so I clicked "Charge Battery to 100% one time", but it's not charging.
    I need all the battery power I can get (especially since the thing discharges improperly when booted from battery power), but I don't know how to make it start charging.

    Anyone know what I need to do to get it to start charging?
     
    Egnix, May 1, 2015
    #1
  2. Egnix

    Egnix Notebook Consultant

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    Even disabling Desktop Mode didn't help...initially...
    While I did play with powering off, unplugging, etc. did not help.
    After plugging it back in after being unplugged for several hours, it finally started charging...
    But I ended up having to take my AC adapter with me which I didn't want to do.
     
    Egnix, May 4, 2015
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  3. MSGaldenzi

    MSGaldenzi Notebook Deity

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    Did you try restarting then plugging in the ac adapter?
     
    MSGaldenzi, May 4, 2015
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  4. Egnix

    Egnix Notebook Consultant

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    I don't remember all of the combinations I tried. I know I did a restart, a shutdown & power on; and a shut down / unplug / plug / power on. None of that worked.
     
    Egnix, May 4, 2015
    #4