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    No sleep mode with GA connected?

    Discussion in '2015+ Alienware 13 / 15 / 17' started by starrk, Mar 22, 2015.

  1. starrk

    starrk Notebook Consultant

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    Has anyone found a way to put their laptop to sleep while the graphics amp is connected? Honestly, I haven't dug into settings yet. I've only noticed that when I close the laptop display, the laptop no longer sleeps.

    Anyone know if there is a setting? Or would I just be wasting my time looking for a way to allow it to sleep with the GA connected?
     
  2. Eldaren513

    Eldaren513 Notebook Enthusiast

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    Check the power settings in control panel. "Change what closing the lid does" option.
     
  3. Craig9080

    Craig9080 Notebook Consultant

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    Also, you might want to look at the PCIe settings in the windows power management settings. I seem to remember an option in there that would modify something or other when sleeping and PCIe devices.
     
  4. starrk

    starrk Notebook Consultant

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    I'll have to check that.

    On a related note, the option to put the laptop to sleep is completely gone from the start button when the GA is connected.
     
  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    It may be a tweak in the driver to disable that option because it could cause issues. I'll check on our lab and let you know my findings ASAP.
     
  6. starrk

    starrk Notebook Consultant

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    Awesome! Thank you, good sir!
     
  7. thetruth1983

    thetruth1983 Notebook Evangelist

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    I just want to echo what this guy said. I've been using the GA with the latest Nvidia beta drivers and I have no option to sleep anywhere. Even when I go to create a power plan, the only options I have is to restart or shut down.
     
  8. starrk

    starrk Notebook Consultant

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    Yeah it's a drag when you step away from the laptop for a "minute"...only to get caught up doing something for an hour instead. Then you come back to the laptop and find it still chugging away.
     
  9. starrk

    starrk Notebook Consultant

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    @Alienware-L_Porras Any news on this? I've also discovered that on top of a lack of sleep mode, if I leave it running for say an hour or so not only does it not sleep, but the whole system actually locks up. I have to hard shutdown as the system doesn't respond to mouse clicks or keystrokes. I don't like my new system completely locking every time I leave it idle and it doesn't go to sleep!
     
  10. starrk

    starrk Notebook Consultant

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    Bump...

    One more time before engaging tech support and/or returning items.
     
  11. Splintah

    Splintah Notebook Deity

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    The locking up definitely sounds like a driver issue. The sleep mode is something I have not experienced myself mainly because I do not use sleep mode though so I can't help you there.
     
  12. bgzdarrell

    bgzdarrell Newbie

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    Mine sleeps fine - both the GA and the laptop power down.
     
  13. thetruth1983

    thetruth1983 Notebook Evangelist

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    Seriously? That's almost unbelievable. What GPU are you using and which Nvidia drivers are you running?
     
  14. starrk

    starrk Notebook Consultant

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    Agreed...I'm sure its some combination of the driver and the fact that the laptop should be going to sleep, but instead it sits there running.
     
  15. starrk

    starrk Notebook Consultant

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    Yeah we need more detail to help. Which laptop, which video card in the GA, which driver?

    Truth and I both don't even have a sleep option anymore...much less any luck with it going to sleep after sitting idle for a while.
     
  16. david thompson

    david thompson Newbie

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    I have the exact same rig and I have the GTX980 in the GA, no sleep or hibernate options. I went through all of the windows stuff and they just are not there. Any help would be awesome.
     
  17. hyperexpert

    hyperexpert Notebook Enthusiast

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    Obviously trolling.
     
  18. hyperexpert

    hyperexpert Notebook Enthusiast

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    ^^Obviously trolling.

    GA disables sleep by design - no matter what GFX card you have and it is NOT the GFX card drivers.

    Imagine you disconnect the GA thinking that your laptop was shutdown but it was only asleep? Dell/Alienware need to work out a way so the board does some kind of smart switching between the GA and internal board in order to get sleep back. But for now, we don't have that feature.
     
    Vasudev and david thompson like this.
  19. david thompson

    david thompson Newbie

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    Thanks, I thought it might be something like that. Cheers!
     
  20. moeiscool

    moeiscool Newbie

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    I'm kind of annoyed that anyone would just accept this the way it is. It's almost a waste of even opening this thread.

    Is there a way to override the bios? A custom bios? A custom driver? Registry hack? Third party program? Something. Anything. But accepting "oh it's how it's supposed to be? Ok." Is not acceptable with a problem this large.

    What are we? Commoners? We just roll over when someone tells us the earth is flat?
     
  21. nzgeek

    nzgeek Notebook Evangelist

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    The latest BIOS and GA software (released I the last couple of days) mention something about power states. Has anyone tried to see if these updates allow the laptop to sleep?
     
  22. Game7a1

    Game7a1 ?

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    I just left my laptop + GA by itself for about an hour, and to my surprise, it fell asleep.
    As well, Sleep and Hibernation options are present as well.
     
    Last edited: Aug 19, 2016
  23. MSGaldenzi

    MSGaldenzi Notebook Deity

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    I know that a majority of you are on laptops, but the aga actually let my desktop sleep too. X51r3 slept and hibernated just like normal.
     
  24. moeiscool

    moeiscool Newbie

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    Am I SOL? :( http://www.dell.com/support/home/us/en/04/product-support/product/alienware-15/drivers the last bios update was in 2015 for my computer. Or am I looking in the wrong place?

    update:
    just ran the update in the link i posted and it's still the same for me.
     
    Last edited: Aug 19, 2016
  25. Game7a1

    Game7a1 ?

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    Given you have the R1 (the Skylake laptops got a BIOS update), the best you can do is update the GA software.
     
  26. moeiscool

    moeiscool Newbie

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    when i run it, it says "the installation package is not compatible with this computer". My GA is always plugged in.

    from Dell website :
    Computer Model
    Alienware 15
    BIOS Vendor
    Alienware
    BIOS Version
    A06
    BIOS Date
    7/24/2015
    OS Version
    Microsoft Windows 10 Enterprise
     
  27. Game7a1

    Game7a1 ?

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    Strange, I wonder why it only works with the Skylake laptops. The launch version of the software used to work with the Haswell/Broadwell laptops.
     
  28. moeiscool

    moeiscool Newbie

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    I installed the aw13 version, it installed.. No sleep though :(

    This thread is about a custom fw. Is there a simple way for me to make my own? With just the sleep fix? When the official one with it comes (if it does) I'll update. http://forum.notebookreview.com/thr...-15-r2-17-r2-and-r3-performance-vbios.780158/
     
  29. Game7a1

    Game7a1 ?

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    Having a custom vBIOS won't help, and you can't unlock/modify the [system] BIOS with these laptops unless you soldered a custom BIOS chip (I think).
    Seems like old laptops won't get such a feature. If something changed in the BIOS level to enable Sleep/Hibernate, I'm skeptical you can just edit the registry to enable them.