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    New Bios - 1.3.9 - Alienware 15R2/17R3

    Discussion in '2015+ Alienware 13 / 15 / 17' started by nickbarbs, Nov 5, 2016.

  1. nickbarbs

    nickbarbs Notebook Deity

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    I dont know if i have a spider sense for this but i just checked the dell support site for the first time in a couple of months and see they posted a new bios 1.3.9 for us

    Looks like Graphics Amplifier Fix here? and Marked Urgent?

    Anyone try this or know what else has been updated here?

    Dell Alienware 15R2/17R3 System BIOS
    Fixes & Enhancements
    Alienware Graphic Amplifier enhancement.
    Version
    Version 1.3.9, 1.3.9
    Category
    BIOS
    Release date
    04 Nov 2016
    Last Updated
    04 Nov 2016
    Importance
    Urgent
     
  2. rinneh

    rinneh Notebook Prophet

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    I have installed it. Didnt notice any different compared to the previous bios with the graphics amp. But it might be troubleshooting for people that do have some kind of problem.

    However I reported a bug which caused stuttering with certain Intel HD drivers installed while using a 1070GTX on an external monitor. Going to re-test that. Maybe they fixed that.

    edit: well that seems to be fixed now. Some users including me would have stutters while using an external monitor with a 1070GTX connected in Windows and various games (when using the latest drivers). Now this seems to be fixed.
     
    Last edited: Nov 5, 2016
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  3. Game7a1

    Game7a1 ?

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    Last edited: Nov 7, 2016
  4. GTO_PAO11

    GTO_PAO11 Notebook Deity

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    Is this for 15 R3 as well?

    Sent from my E6853 using Tapatalk
     
  5. rinneh

    rinneh Notebook Prophet

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    Nope, or else it would be mentioned ;)
     
  6. Bubloo

    Bubloo Notebook Consultant

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    Is it stable. I am still on 1.2.8 don't wanna risk anything. Also do these laptops have an option to disable IGPU? like the 17R4?
     
  7. rinneh

    rinneh Notebook Prophet

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    I highly recommend to go to at least 1.3.6, there are some power issues with older bios'es.

    And nope you cannot disable the iGPU. that switch has to be made on a motherboard level.
     
  8. Bubloo

    Bubloo Notebook Consultant

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    I just want to ensure that 1.3.6 is absolutely stable and wont brick my system. Since I am not in states anymore and if this thing bricks I wont have anything :p my xps l702x finally died on me last week after 5 years (the power lights come on, the fan whirrs but the laptop shuts down after 3-4 seconds).

    Thats disappointing. Seems like 17R4 users can disbale igpu with a simple fn+f7. Also have you tried undervolting you 6700HQ?
     
  9. Vasudev

    Vasudev Notebook Nobel Laureate

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    I'll try it. I've 5770 in AGA and was having stuttering issues.
     
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  10. rinneh

    rinneh Notebook Prophet

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    I ran 1.3.6 for 2 months without problems. that bios came out to replace the bricking bioses.

    I couldnt undervolt the 6700hq a lot. didnt bother with it after.

    Isnt the 5770 really old? even the 965M is faster than that one.
     
  11. Bubloo

    Bubloo Notebook Consultant

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    Thank you Rinneh, I will do some thermal benchmarks on this bios and undervolting and move to 1.3.6 so I have a comparison and dont have any remorse later on. If both the bios versions are stable, i'd want the one which lowers the temps. As I live in a city where average temp is more than 30 degrees centigrade during the day time.
     
  12. immael

    immael Newbie

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    Hi, 1.3.9 bios update caused that my 15R2 ends with black screen (system responds, i can restart with alt f4 r and enter, but internal screen has no output..) after every wake up from sleep. After downgrade to 1.3.6 display wakes from sleep just fine. Anyone experienced that bug?
     
  13. wickette

    wickette Notebook Deity

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    When the new 15R3 bios comes out, you will have to wait for some feedbacks because with dell you never know....
     
  14. rinneh

    rinneh Notebook Prophet

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    I will test this tomorrow for you.
     
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  15. Vasudev

    Vasudev Notebook Nobel Laureate

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    Actually it is 5750 which was my prized OC'ed GPU that mined @220KH/s on LTC and gaming @40fps on high settings in Thief 4. Unfortunately, MB was bricked due to old age.
    I was able to undervolt upto 190mV and after that it rebooted because of insufficient voltage. Now, its at defaults, since I was too many points in benchmarks and sacrificing points for 20C reduction isn't worth it. Removed latest version of Intel XTU because the scores are inconsistent across older versions.
     
  16. nickbarbs

    nickbarbs Notebook Deity

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    It looks like since i installed this when i close my lid and my pc goes into standby, and wake it back up, i get a black screen. lovely!
     
  17. nickbarbs

    nickbarbs Notebook Deity

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    YEs i have this problem also. Dell failure. 1.3.6 works eh? i'll have to downgrade then. DELL FAIL
     
  18. Vasudev

    Vasudev Notebook Nobel Laureate

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    Have you tried Restore Default values after BIOS update?
     
  19. nickbarbs

    nickbarbs Notebook Deity

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    i have. no luck.
     
  20. rinneh

    rinneh Notebook Prophet

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    Very strange, I just tested it and I could resume it without problems 4 times in a row.

    I wonder what causes this. I must add that I do not use a stock screen though.
     
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  21. Game7a1

    Game7a1 ?

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    If I may ask those who have a laptop sleep problem, are you connected to the Graphics Amp when putting the laptop to sleep?
     
  22. nickbarbs

    nickbarbs Notebook Deity

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    I have the same screen as you. No idea!
     
  23. nickbarbs

    nickbarbs Notebook Deity

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    No, this is when I use it off the amp.

    When connected to the Amp, it works fine...
     
  24. rinneh

    rinneh Notebook Prophet

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    That is strange. What intel HDdriver are you on?
     
  25. Game7a1

    Game7a1 ?

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    I'm not experiencing any black screens after sleeping.
    Adding onto rinneh's question, is the iGPU driver from Intel directly or from Dell?
     
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  26. rinneh

    rinneh Notebook Prophet

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    Mine is now the latest from windows update since i cannot block those anymore for some reason. from the top of my head the driver date was 7 october 2016.
     
    Last edited: Nov 8, 2016
  27. Vasudev

    Vasudev Notebook Nobel Laureate

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    Is hibernation enabled?
     
  28. Turmoil

    Turmoil Notebook Evangelist

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    I have 1.3.6 on my R3 and have had no problems at all. Gonna hold of on 1.3.9 based on what I'm reading in this thread.
     
  29. Alphaguy

    Alphaguy Newbie

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    If you have windows 10 and say you cannot block updates, that is essentially correct, however there is a workaround to block updates. If you go into windows settings in windows 10 and change your internet connection to "metered" (that is, a connection that you would have to pay for downloads, for instance by the byte), windows 10 will not download updates automatically. Its a cheesy workaround, but I did this on my Alienware 15 R2 that has windows 10 installed, because I don't want automatic updates installed from Microsoft until I am sure they actually work. Alternately, if you have windows 10 professional, you can set your policies to not have automatic downloads.

    Its only windows 10 home version that you cannot stop automatic updates (unless you use the "trick" to set your internet connection to metered).
     
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  30. Sopey15

    Sopey15 Notebook Consultant

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    I just installed bios 1.3.9 on my Alienware 15 R2. I figured I'll test it out for a while and go back to 1.3.6 (stable for 2 months) if I have issues. I've tried closing the lid to sleep and opening it back up without issues. Maybe it has something to do with my different hardware or maybe a different model panel?
     
  31. Vasudev

    Vasudev Notebook Nobel Laureate

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    Just disable WU in services.msc and when you need to update, enable WU and BITS and updates are downloaded automatically.
     
  32. 5hogun

    5hogun Notebook Enthusiast

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    I get the same issue but for me, it only occurs when I change the power state during sleep. Ie plugging in the charger. Every other time it resumes without an issue. However it's been quite a consistent issue across all bios versions I've tried so it might just be me.
     
  33. immael

    immael Newbie

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    New Intel HD driver on dells support page for 15R2 solved that issue for me, maybe it will help others too
     
  34. Sopey15

    Sopey15 Notebook Consultant

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    So I've been having a few glitches I didn't notice before with external monitors through the hdmi. I'm not sure if it's the bios or the brand new intel drivers Dell added to the drivers page. I've installed both within the last day or so.
     
  35. Klk450

    Klk450 Notebook Evangelist

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    What kind of glitches because I've been experiencing the same thing since my intel drivers got updated.
     
  36. Sopey15

    Sopey15 Notebook Consultant

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    Movement for windows and playback on video doesn't seem as smooth. I set up a second monitor as an extended display and spotify would only show up as a black box on one of them. I had it freeze when switching display setup. When I disabled the intel drivers with external monitor so I can do full screen videos my laptop screen turned yellow. Stuff like that.
     
  37. rinneh

    rinneh Notebook Prophet

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    I had stuttering on my external screen until I used bios 1.3.9.
     
  38. Sopey15

    Sopey15 Notebook Consultant

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    I had stuttering with newer intel drivers from intel's site on 1.3.6 but not with the previous set of drivers that Dell had on their download page.
     
  39. Game7a1

    Game7a1 ?

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    I'm not noticing any problems when using the Graphics Amp with this BIOS, but I don't understand what enhancements were made because I noticed barely any on my Time Spy benchmark (and I would attribute that improvement to a newer driver I'm using).
     
    Last edited: Nov 12, 2016
  40. Klk450

    Klk450 Notebook Evangelist

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    Updated to the latest bios and noticed the same lag previously recorded before disabling intel drivers. Nothing seems different and i'll report back if I find anything.
     
  41. rinneh

    rinneh Notebook Prophet

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    This bios fixed my stutter issues with the latest intel drivers. the only enhancement that i noticed.
     
  42. Vasudev

    Vasudev Notebook Nobel Laureate

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    I didn't observe any stutters because I always downloaded drivers from Intel and Nvdia after clean install.
     
  43. ha1o2surfer

    ha1o2surfer Notebook Evangelist

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    This bios bricked my machine. I've followed all the recovery guides but I called it last night. Did the bios update like I always do from the BIOS itself not within windows. It sat at the blue update screen for 10 minutes then came back to it beeping 7 times. Let it beep and it finally shut down. Turned it back on and the lights come on black screen shuts off.. and repeats that cycle exactly 5 times then ends with 7 beeps. Worked fine before the flash.. dang it.. and I can't find the new 13 R3 on amazon. ugh lol
     
    Last edited: Nov 13, 2016
  44. rinneh

    rinneh Notebook Prophet

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    Damn, that sucks so much. i dont understand why flashing a bios still can go wrong in this day and age.
     
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  45. ha1o2surfer

    ha1o2surfer Notebook Evangelist

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    seriously, as far as i'm aware it's still a working machine.. I just purchased the 13 R3 anyways.. I'll be selling my 15 soon for cheap so whatever.
     
  46. Vasudev

    Vasudev Notebook Nobel Laureate

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    Did you disable AV before flashing? It could be possible that some files weren't copied to RAM and ROM for successful flash. You could try removing the CMOS battery to load default values. If its covered under warranty, call a technician to take it apart.
     
  47. slayer2333

    slayer2333 Notebook Consultant

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    Weird stuff with a Bios flash breaking the System. So far i feel really lucky, testing Apple OSX Sierra installation on the 15R2 and i had to flash most Bioses in a row (from 1.2.2 up to 1.3.6) to see which one works the best with that OS.

    But no problem whatsoever.......At least so far :D (i'll stop tempting the devil!)

    I know that i always have:
    -Secure boot disabled
    -OPROM disabled
    -Boot Mode : UEFI

    Maybe these options made a difference in preventing a break? No idea.
     
  48. Turmoil

    Turmoil Notebook Evangelist

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    I installed the new bios a few days ago. Everything so far is good. I did have an issue where the computer wouldn't wake from sleep mode. Had to do a hard reset which prompted my hard drive (C) to get checked/repaired. This only happened once, and every other time I've pulled it out of sleep its been fine. By sleep mode, I mean shutting the lid while the comp is still on.
     
  49. nickbarbs

    nickbarbs Notebook Deity

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    Hi i just wanted to update everyone here.

    I had the issue where closing my screen with the new bios would lead to being unable to resume when i opened the lid (system hard drive activity was present, however, the screen did not respond to anything unless i turned the machine off.)

    I upgraded to the latest dell intel drivers which they finally updated for the intel 530. Then i disconnected my AGA and tested it - I still had the issue of a blank screen on resume after this. However, I had done the intel driver install WHILE i was connected to the AGA graphics amp.

    Since that i disconnected my 15R2 from the AGA, and reinstalled the new Dell intel drivers while in regular laptop mode (while the intel was driving my screen vs the AGA 1070GTX driving my screen before) Now the issue does not exist anymore i can resume just fine from wake with me 15R2.
     
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  50. ha1o2surfer

    ha1o2surfer Notebook Evangelist

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    I do all my bios flashing pre OS. I've tried all the usual things such as the CMOS. It just went out of warranty November 6th
     
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