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    Micro freezes in AW 13 R3, any solution?

    Discussion in '2015+ Alienware 13 / 15 / 17' started by gggerard, Feb 19, 2017.

  1. gggerard

    gggerard Newbie

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    Is there any solution for this half-second freezes when moving the mouse and doing simple stuff like web browsing?
     
  2. Wormwood

    Wormwood Notebook Evangelist

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    It's a fairly well known issue with the Optimus drivers, there's been a lot of discussion about it in the main thread.
     
  3. raiden87

    raiden87 Notebook Evangelist

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    Its Not only on the 13. afaik the. 15 and 17 are also affected...
    Is there any Solution for it?
     
  4. Wormwood

    Wormwood Notebook Evangelist

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    It's on all Optimus systems and people have found a few ways to fix it although some of them, like keeping the dedicated GPU on constantly, have downsides (in that case you use up your battery much faster than normal).
     
  5. raiden87

    raiden87 Notebook Evangelist

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    Yeah thats my current Solution for it... but i want to use optimus. What are the other solutions?
     
  6. gggerard

    gggerard Newbie

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    But how can you configure this on an AW 13 R3? I though this had been disabled ...
     
  7. madferret9

    madferret9 Notebook Enthusiast

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    I am having micro-stutters as well on my Alienware 13 R3 OLED. Every 1 - 2 minutes, my system stutters no matter what I am doing. Alienware said I needed to update my sound drivers, which I did and now my system produces strange noises out of the right laptop speaker (and still stutters). Now they say my mobo needs to be replaced. I have HAD IT with this friggen computer.. nothing but problems. I tried running a program called LatencyMon to see if it is due to DPC (deferred procedure calls), a known issue with Pascal GFX cards.. but results weren't helpful. I removed Dell Support Assist becuase some forums said it was the culprit. No help.
     
  8. cn555ic

    cn555ic Notebook Deity

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    This was stated on FB Alienware by a member who deals with Alienware

    Hi everyone.

    Alienware 13 r3/ 15 r3/ 17 r4/ issue
    Mouse Stutter for a second on some Windows tasks.
    (a usual one "Battery icon")

    I came here just to crlirify things out.



    That "issue" is actually not an issue.

    Eveytime nvidia realeases a new architecture an AI receives data from our computers that has "Optimus" to gather windows behavior information.

    This is good for nvidia (but not for us users).

    They do this to smooth Optimus technology as fast as posible and chose what programs are meant to be used with GFX.



    Instead of of having a team of testers and test thousands of programs individually, they have us testing them for them.



    This is usually last about 7 to 8 months after the first mobile chip is engaged with the public.



    unfortunately there's no way to solve this for those that doesn't have switchable graphics.



    Solution: (if aplicable)

    use NVIDIA GPU as main graphics processor. (Disable Optimus)



    at this point i know only alienware 13 r3/ 15 r3/ 17 r4 and some MSI laptops has Switchable graphics (I/D GFX).





    Ps: i have all Gaming Laptops you can think of, and the only that doesn't have this "issue" is the new razer blades GTX 1060, it doesn't seem to be under nvidia's test.... weird

    the only thing I notice with the razer blades GTX 1060 is that is 20% slower GPU performance than the other mobile chips (asus,alienware,msi)



    ((((((just by any chance))))))

    Try this to solve this "issue", it works in some laptops.

    1-unplug the AC Adapter from the laptop.

    2-install nvidia drivers while the laptop is unplugged (clean install)

    2-restart and plug it back.

    Somehow the drivers automatically detects that the unit is a mobile notebook and removes the "issue". But this didn't work in some of my GTX 10xx laptops.

    It did only worked in my Razer Blade 1060.



    Please try it and let me know ASP to keep record of your unit.



    Good luck
     
  9. raiden87

    raiden87 Notebook Evangelist

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    So this means we can expect the stuttering to be gone in a few months?
     
  10. cn555ic

    cn555ic Notebook Deity

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    I have no clue. Just passing on what I have read.
     
  11. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    It is Optimus

    Are you running a slideshow desktop background? Optimus stutters every time the background changes on some machines. Up the rotation time to make it much less frequent

    You can also try this fix to disable optimus:
    http://forum.notebookreview.com/thr...3-owners-lounge.797884/page-155#post-10415332

    (I have no issue on my R3 after simply putting "prefer nvidia" in the control panel; but most report that this doesn't work for them)